Señor Taco Express 1028 Route 25A, Mount Sinai, NY 11766

"I got an awesome steak burrito here last year... just steak & guac, I know it's weird, whatever, they made it soo good. I ordered it again yesterday, not until I'm 15 min away did I realize it was a rice & cheese burrito. It was good, but definitely not a steak burrito. Thats all."

"Me and my family used to love Senor Taco so when I was out shopping with my granddaughter and we were starving we whipped in for a few tacos. First the service was super, and I mean super slow. How long does it take to put together 4 tacos? There is no longer a salsa bar. The pre-meal chips and salsa were bland and as it turns out so were the tacos. The place has seriously gone downhill, sorry to say."

"I stopped coming to this location sadly even though I love the food because of the poor customer service provided everytime I decide to give them another chance. I order the same thing everytime “Steak Taco’s with pico de gallo & cheese ONLY no sour cream lettuce or tomatoes, sweet plantains & maybe a couple other items on the menu for kids & wife but this is my main dish I order personally and they always mess it up after confirming with them multiple times I do not like sour cream. For god sakes there isn’t even any pico on these tacos. It beyond frustrating when someone takes your order confirms multiple times on their system that prints out tickets with exact order for cooks & they still put whatever they feel like on the tacos disregarding the order. Now for someone who is on break and has limited time their best option is telling you to come back and they will replace it but how is that possible with only a half hour break? So they tell you to come back whenever you can but what about now? What about the food intake I was expecting on my break? That doesn’t matter I guess and is not taken into consideration when making sure everything is correct for the customer. On top of it I called them very frustrated and they hung up the phone on me because I was being “Rude” supposedly but how can they not expect customers to be frustrated in a situation like this after spending 40$ on 4 tacos and an ice cream? It’s beyond ridiculous and they should show more professionalism when dealing with a situation they messed up in the first place I will never give this location my business again and wouldn’t recommend it to anyone I know because of very poor customer service! This has happened multiple times also not the first time."

"Over priced small portions and mediocre food at best. Spanish rice was nothing more than white rice. Worst customer service. Requested replacement or refund for poor quality food served and was not only denied, but was rudely ignored…There are much better Mexican takeout in the area, so give them your business instead."