Stop & Shop 385 Connecticut Avenue, Norwalk, CT 06854

"I went to the deli department today. The deli manager/supervisor whatever he was with the white coat told me he couldn't make me a custom sandwich that I wanted to buy. Then he was looking at me angry because he was a lazy person who just didn't care about his job. He started eating food in the deli with another employee while on the clock. I didn't have a problem with the other employee but the guy in the white coat for sure. I know I'm not black and they were, maybe they were racist or just lazy . Anyhow. Eating a sandwich he made for them in the deli to eat while on the clock is disgusting and disrespectful towards me especially after me politely asking. Please fire the man who wore the white coat. He does not deserve to work there treating a paying customer with disrespect for no apparent reason whatsoever also, talking with his mouth full around food not sanitary at all"

"Got fresh flowers ,the lady made an amazing arrangement"

"Never really thought about getting a Birthday cake from Stop & Shop before, but decided to give it a shot. Tiffany, in the bakery department was great. Super helpful and offered awesome suggestions. She actually went on to help me with two cakes for my daughter and they turned out great... Both to eat and look at. They were a hit at our party. Give them a shot... Thanks Tiffany!"

"A well-stacked departmental store with a whole lot of vegetables, fruits and groceries. What I love about Stop & Shop is their product placement and assortment. It is very standardized that you don't have to search. I found that this was by far one of the most organized stores. Edit: Something seems to have changed with the self-checkout billing. Once an item has been billed, the automated voice asks us to place them into our bag. But when we do so, the automated billing becomes non-responsive. We are asked to get human help. One such store assistant advised us to place items into the bag only after completing the billing. This is very inefficient."

"Stop & Shop response: Next shopping trip I will record the entire trip and post on my social media to show you that your stores are NOT compliant! Dear Stop and Shop: I have not seen any due diligence in your maintaining a safe environment for customers as of yet. Customers still walk around with non complaint coverings which do not prevent the spread of covid, wear masks incorrectly if at all. Your employees are exactly the same, wearing unapproved coverings and again, if worn most arent properly covering both nose and mouth. It is YOUR job to ensure the safety of all shoppers at YOUR stores. This includes the parking lot, this includes the overhead reminders that even your employees ignore. One way aisles are great but not if your staff dont comply, nor kindly remind those daily offenders that in order to keep ALL shoppers safe, please abide by the BIG RED ARROWS on the floors, its quite simple to do if your staff would step it up and not violate your OWN guidelines! Seriously, I think I am one of the only people that actually follow these simple guidelines. If I need an item in an aisle thats the wrong way from where I am - just walk up the correct directional one and go around! Get your act together ! **UPDATE** Although this is still my favorite S&S, I will have to say that absolutely NONE of the local Stop and Shops in Norwalk/Darien/Stamford enforce proper mask wearing of staff and customers, if worn more often than not they are worn incorrectly AND the customers do not follow the arrows for one way aisles and NEITHER DO THE EMPLOYEES *ESPECIALLY THE MANAGER OF THIS STORE* Watched him rush the wrong way down an aisle to show a customer where the item was they were looking for which was great - but why post one way for people to abide by and yet you don't enforce or follow them yourselves? AND FOR EVERYONE'S SAKE - WEAR A MASK PROPERLY AND ENFORCE IT WITH YOUR STAFF AND CUSTOMERS - GATORS ARE NOT ACCEPTABLE WHICH IN THE IMAGE SHOWS THE SAME EMPLOYEE WEARING EACH AND EVERY TIME IN THE PRODUCE DEPARTMENT! (Employee in the middle long hair - never ever wears a correct mask nor puts in over his mouth or nose!) Best stop & shop, beats both closer to us in Darien"