Audubon Living

"Over the last 6 years we have not had a Property Manager who has really cared. Ahouva became the Property Manager a few months ago and she has shown that she really wants to be here and make changes. This four star rating is for her and things she is doing so far."

"i really enjoyed Audobon Manor until View Living took over in 2020. Management is impossible to reach by phone, email, or in person. In the rare occasion you reach somebody by phone, they are always rude and unhelpful. Never heard of Dee or Bianca or Dana??? Who's even writing these 5 star reviews? They sent out an email begging for "positive reviews" on google. Those who chose to leave a positive review will be entered into a raffle for $100 off March rent. How dare they try to incentivize tenants when they repeatedly close out maintenance request without following up? I had an emergency plumbing issue on a Saturday night. called the emergency number several times, no answer. Ended up having to hire my own contractor to fix the leak and pay for a hotel just to shower. Management did not even answer my emergency request! Why not just maintain the property, respond to work orders, and answer the phone once in a while?? The pool was rarely open in the summer. Garbage piles up all over the property. Heat barley works. Very large rent increases upon renewal. Based on feedback from dozens of tenants who have recently moved out... you will NOT GET YOUR SECURITY DEPOSIT BACK. DO NOT MOVE HERE. Plenty of places in Ossining and Westchester with excellent management teams. VIEW LIVING GETS ZERO STARS!!!"

"I've been living at Audubon Manor for 4 years now, since it was managed by Eagle Rock. View Living is the worst management I have ever had to deal with. I cannot get through to them via phone anymore and they don't return voicemails. They will not respond to emails at all. I have been trying to let them know that I will not be renewing my lease and they won't respond to the email I sent them about it. At this point I'm concerned that they'll try to charge me a fee for not letting them know in time. The buildings/amenities are poorly maintained as well."

"Since View Living has been flagging my reviews as spam and having them removed, I've added additional photos of the massive roach infestation our unit had for your viewing pleasure. Enjoy. Original Review: ROACH INFESTATION coupled with shady management that stole our security deposit. For reference, we've been living at this complex for over 5 years and started when the complex was owned by Eagle Rock. We (and every other tenant) have been through nothing but hell since View Living took over in 2020. Our apartment and building had a nasty roach infestation. When brought to the attention of the landlord, all they did was send somebody once to put down some bait and that was it. Needless to say, it did absolutely nothing. So we ourselves had to spend hundreds of dollars on baits, sprays, etc to try and mitigate the issue ourselves. And when we asked if we could receive some sort of reimbursement or anything, we were told no. We had to deal with roaches for almost a year getting into our furniture, our clothes, our shoes, etc without any hint of acknowledgement or remorse from the landlord. When we moved out, there was still a massive infestation and I'm sure there still is. Absolutely abhorrent. The next big issue is them illegally keeping our security deposit after we were promised we would receive the whole thing in full. To keep a long story short, they were claiming that our last months rent had bounced and they sent me on a wild goose chase to provide them all different forms of proof that it didn't. I had to go in person to a Chase branch and speak with a branch manager and have her write and sign a note saying that our payment didn't bounce and that NONE of our payments have ever bounced. We've been paying on time every single month for 5 years. After I provided them with a copy via certified mail and an email, I never heard back from them. I sent dozens of emails and not one was responded to. Avoid at all costs."

"Edit 5/30/2022 Another summer without a pool due to the pool management service being understaffed. This is the same reason we couldn’t use it last year. View living management reported that they will have this sorted by end of June, however they already had a year to sort it and last year it was closed pretty much the entire summer for the same reason. Rent increased of course. Other residents can’t get their AC wall units repaired or replaced and so they are using window units that are so loud it’s frustrating to sit on your porch. The grills are not maintained still and it’s Memorial Day weekend. I've lived here at Audubon for 4 years and have enjoyed it up until this year. This year, under the new management, has been the worst. The pool, the grills, the snow removal (all amenities in our lease) have not been maintained as the new owner has been trying to save himself some money. My heat has not worked properly for nearly the entire month of January despite the maintenance crew coming to bleed the lines nearly every week. (The maintenance crew is hardworking and dedicated I will say. They respond very quickly) Edit: To Kar L's review, the pool was not maintained and tenants were unable to use it for most of this past summer. For the last two months of summer, not only could we not use it, management let it go green and full of bugs and even showed apartments to potential tenants with the pool like this"