Fashion Nails

"Stay away from this place! Went in to get SNS on my hands and shellac and pedicure on my feet. The lady was so rough, cutting my nail when it was already terribly short so it cut the cuticle underneath, then she put tips on that were the wrong size so they cut into my nail, and when I said it was painful she SLOWLY removed them. She then filed the first one entirely the wrong shape so it had to be replaced. Eventually another lady took over thankfully but no apology was given, no discount given for the experience and I now have an infection on one of my toes nails which I’ve never had before in all my years of going to nail salons. $125 for an awful 2 hours of my life. Stay away!"

"I’ve been supporting local for many years. Most occasions the ladies at fashion nails provide a quality product, however the customer service or lack of has a lot of room for growth. Today I was charged $50 to take off shellac (on my toes) and the lady who did my pedicure missed two important steps of a very basic service. Cleaning under the nail and moisturising. When I went to ask was that meant to be included I was met with a dumbfounded look and was told “they saw me get that done”. I then said I didn’t… the lady serving me continued to argue they had. I was made to get cash out ($3 extra bank fee), no rub or moisturiser and no empathy that I was not satisfied. I’ve walked out for the final time, unhappy with orange spots still on my toes and a bitter taste in my mouth. Good luck for the future. I hope y’all read this and alter your attitudes and procedures."

"Got a pedicure today. The girl did my scrub and massage before doing nail work and removing my shellac. I’ve never had someone cut my cuticles and get the skin around my toes before. I bled on my toes not once, not twice but three times from where she had cut me while removing my cuticles and then on my big toe from where she wasn’t careful enough using the electric nail drill. At one point I had to pull away because it was so painful.. I was going to get a set of acrylic nails done afterwards however have my toes done and not being impressed I walked out. I was still charged the full amount of $55 after not having a satisfactory treatment. This is the second time I’ve been to this salon and not received a great treatment. It’s a shame because I’m local to the area and will no longer return nor will I recommend to anyone. Please do something about the consistency of your work and work on delivering a satisfactory service."

"Absolutely WORST service and SNS I’ve ever had! The was at the salon for over 2.5 hours due to the appalling service. Pedicure was substandard, but definitely not the worst thing about this salon! The SNS lasted 2 days and was awful…. Not the shape I asked for, the products used were gross and dirty! The nail technician filed my pinky until it bled. Within 2 days they broke and peeled off. Within 4 days I had none left…. Also incredibly expensive- a total rip off! ‘Cash only’ ? Even more reason to question the scruples and quality of this salon. I WILL NOT return there, despite it being a local business."