HealthSmart Pharmacy Alfred
The Alfred, 55 Commercial Road, Melbourne VIC 3004
Hours open
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
10:00 AM - 2:00 PM
Photos
Location & Phone number
55 Commercial Road, Melbourne VIC 3004, Australia
About the Business
Welcome to HealthSmart Pharmacy Alfred, located at 55 Commercial Road, Melbourne, Australia. As a unique community pharmacy group, we specialize in serving the public hospital sector. Our primary focus is providing exceptional customer service that goes beyond the basics to ensure a quality service outcome that exceeds expectations.
At HealthSmart Pharmacy Alfred, we pride ourselves on our competence and developed expertise in complex pharmaceutical situations. Our qualified and assistant staff have many years of experience in the pharmacy industry, ensuring that you receive the best possible care.
In 2008, HealthSmart Pharmacy® Melbourne was introduced at the Royal Melbourne Hospital, and the existing Alfred Hospital site was rebranded to become HealthSmart Pharmacy® Alfred. Our vision was to be the premier provider of Community Pharmacy services in public hospitals in Melbourne.
Since then, we have expanded our services to include HealthSmart Pharmacy® Victoria Parade at the St Vincent's hospital precinct in November 2013, HealthSmart Pharmacy® VCCC at the state-of-the-art Peter MacCallum Cancer Centre in June 2016, and HealthSmart Pharmacy® Box Hill at the rebuilt Box Hill Hospital in July 2017. In 2023, HealthSmart Pharmacy University based in the University of Melbourne joined our group.
At HealthSmart Pharmacy Alfred, we embrace new technologies to improve efficiencies and accuracy. We have installed robotic dispensing units that provide maximum time interaction with our pharmacists. Our newest pharmacies also feature consulting rooms for vaccinations.
Our VCCC site is one of just 20 Supercare pharmacies statewide, endorsed by the Victorian Government, providing 24/7 pharmacy services.
We offer professional pharmacy services, including uniquely personalized compounded formulations at the best quality and lowest price for our customers' specific needs. Our pharmacies aim to source and obtain regularly used and difficult-to-get items.
We are also authorized to administer vaccinations for Influenza, Whooping Cough, Measles Mumps Rubella (MMR), Meningococcal ACYW, and Covid without a prescription. Please check with each pharmacy for availability and booking requirements.
As PBS prescription dispensing pharmacies, our professional pharmacists will carefully and accurately dispense your scripts. Our attention to detail has earned us an outstanding reputation in the Melbourne community. We proudly serve the communities of Carlton, Carlton North, Fitzroy, Collingwood, East Melbourne, Docklands, West Melbourne, Flemington, and Travancore. We also dispense Concession prescriptions, Entitlement Card prescriptions, Repatriation/Repat/DVA prescriptions, all repeat prescriptions, and Pharmacist Only (S3) medicines.
Visit HealthSmart Pharmacy Alfred today to experience our state-of-the-art facilities and exceptional service.
Reviews
"Consistently helpful, patient and kind staff who go above and beyond. Great compounding service. A wide range of non-prescription items for sale (gifts, cosmetics etc). Thank you for all your help over many years."
"I haven't been in an old time pharmacy in 20 years...the staff are so professional and friendly. There is a lady shop assistant that dresses very neatly, she is well mannered,she is like a silver service waiter ..she attends to my every inquiry with genuine care ..I am mentally challenged and none of the pharmacist treat me differently.. They nicely priced gifts ...the medicine is done quickly for such a busy store.....I am really impressed by the lady .I would employ her in a second when I was working...."
"It’s a very well-prices pharmacy and is a good value for the price you pay. But it’s chronically understaffed. If you are hoping for a quick pop-in and to get your scripts filled promptly, go elsewhere. It’s not exactly conveniently located, which means that you will most likely waste a lot of time getting here and then you will have to wait for longer than a solar eclipse."
"The staff at this pharmacy are so helpful. They always do their best to help me get what I'm looking for, and nothing is too hard—sending a big about out to Vivienne for being the best."
"I moved my custom to this pharmacy recently. Lovely staff - always friendly, polite and helpful. You always feel welcome. I enjoy every visit."
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