Chemist Warehouse Hurstville Forest Rd

"On multiple occasions I am questioned by the pharmacy assistants when I put prescriptions in - I am asked to disclose personal medical information in a room full of strangers in order for medicines prescribed by my doctor to be dispensed. I am not questioned in this manner at any other local chemist warehouse location which leads me to conclude this is not a store policy and is simply just one or more pharmacy assistants who are too big for their boots, I would like to suggest that training be provided to the staff on an individuals right to privacy regarding their medical information and also education about being more discreet and sensitive with customers. This is bad practice and needs to be remedied."

"I am very happy with the helpful and friendly staff who always provide me with great customer service every time I shop in this store."

"My partner and I are banned from any Chemist warehouse for 5 yrs commencing today at the lack of customer service performance of the security guard that was working today(old Indian fella). Whoever is the security company hiring this clown,get rid of him.Hes of no benefit to your company Unprofessional on all level....oh by make that 10yrs,il take my money elsewhere."

"The pharmacist was an absolute Angel! She explained everything about the medication I was prescribed and made sure I understood what needed to be done! However, the reason for my 3 stars was the abysmal customer service at the counter checkout from Dylan. Might as well have been a self checkout because there was no service involved. No communication, paying all his attention and talking to a college while checking out items. And to wrap it all up, he didn’t hand us the receipt he just left dropped it on top of all our products to immediately walk away to laugh with another coworker standing behind him."

"I bought two bottles of hydrogen peroxide here and while buying them was pleasant enough trying to leave the store was anything but pleasant. When asked to open my bag by the security guard I complied and provided receipts for my other purchases. The security guard chose to ignore my receipts then proceeded to ruffle through my bag himseld in an act that was against Australian law regarding bag searches. When I told him to stop he became irate. A few moments later after I had left the store and I took a photo to add to my review of the store he became verbally aggressive with me. While the store its self was clean and the staff helpful I sincerely must urge you to get a new security guard. He completely ruins what would otherwise be a perfectly fine retail experience."