Shopsmart Wholesale Pharmacy

"Not very helpful very restricted and abit patronising. I litrelly walked out went to another chemist 2 mins away that where able to offer me voltaren for pain relief over the panadol shopsmart only had"

"I think they have wonderful customer service. The lady is very helpful"

"I am writing this review to express my sincere gratitude and appreciation to the two wonderful ladies who were working at the main pharmacy on Sunday, July 16th. Their exemplary customer service deserves recognition and a pay rise! Despite being short-staffed, these exceptional individuals went above and beyond to assist me with my inquiries. They demonstrated professionalism, knowledge, and a genuine willingness to help, making me feel like a valued customer. Their dedication and commitment to providing outstanding service in challenging circumstances truly impressed me. Not only did they address my concerns promptly, but they also took the time to explain everything thoroughly, ensuring I had a clear understanding. Their patience and attention to detail were remarkable, and they went out of their way to ensure my needs were met. Their friendly demeanor and warm smiles created a welcoming atmosphere, even though they were undoubtedly under pressure. It was evident that they genuinely cared about their customers and took pride in their work. The level of service I received from these two exceptional ladies surpassed my expectations. Their professionalism, efficiency, and commitment to customer satisfaction are a testament to their exceptional work ethic. To the management of the main pharmacy: I strongly believe that these exceptional employees deserve a pay rise. Their dedication and exceptional service should be rewarded and acknowledged. Their positive attitude and exceptional customer service skills have undoubtedly left a lasting impression on me. Thank you so much to the two ladies at the main pharmacy on July 16th. Your outstanding customer service made my experience truly enjoyable, despite the challenging circumstances. I am grateful for your assistance, and I will definitely be back in the future. Keep up the fantastic work!"

"They pushed me for local brand when i was there and asked for refund as doctor said to go on original and they refused to refund the product"

"I’ve been coming to this chemist for quite a few years and the service is great. The prices are always fantastic. I really appreciate that I can request brands without being pushed to take a generic option although they have a huge variety of all brands and generics. Staff are polite and very helpful."