Daventry Veterinary Clinic

"Changed to this Vets after moving from Leamington Spa. We entrusted the care of our two Newfoundlands to them. Had two very bad experiences. Firstly our elderly Newfy needed to be put down as her back legs had failed at home ( We knew it was coming and had prepared ourselves for it). This vets would not come out to us stating Covid as the reason even though our dog was outside and we were unable to carry her to the car. I went online and a lovely vet from Bilston came out to her within an hour or so to carry out the deed. Should have changed vets then but gave them the benefit of the doubt which I now bitterly regret. Some seven or eight months later our younger Newfy needed to be speyed following a phantom pregnancy. She had just turned five. She suffered a massive internal bleed post surgery and after being allowed home two hours after surgery. A second and emergency operation followed which she did not survive. We were absolutely devastated. We were charged for the second operation also even though we feel a lack of care and possibly some error during initial surgery were to blame. No overnight care is available here which means moving the animal to Northampton which cannot be good if particularly sick. Money seems more important than animal care here as we were asked to settle the invoice even before seeing our dog. Our previous vet would just email the invoice to us as animal and owner welfare was top of their priority list rather than money. We have now returned to our Leamington vet despite a much longer journey and feel that our latest Newfy pup is now in much more capable and caring hands."

"Inca loves visiting even though the treatment she gets is to deal with painful issues. Staff are friendly and professional while listening to concerns and treating us as valued customers and not just nameless clients."

"The staff are always lovely and friendly, we take our rabbit & puppy here and they have been very well cared for. Our puppy goes every month for a social visit and all the staff make a big fuss of him. The only thing I would change is having a more local out of hours service"

"Phoned on the morning that our dear pet Schnauzer needed to be put to sleep. I was very tearful but they were so helpful explaining the procedure and checking I wanted to be present. The vet, the nurse and the receptionist were very professional but caring and my emotions washed off on them. Thanks for making such a sad time be so lovely and allowing me time to say my final goodbye."

"Fantastic service!!! we bought 2 kittens (British shorthair) and both of the kittens have had check ups and have both been spayed, the pre and post service was fantastic, very professional yet friendly service, and also a fantastic job done on both kittens, we have had no problems with the operations, and the stitching is some of the best I've seen post op on an animal. Just goes to show that they really do care for the animals in their care. ALL of the staff are fantastic and easy to talk to, also they are happy to go into more details and break down the information so that you understand what's going on... There is no arrogance from them at all, and they are genially down to earth people with a true love & passion for there jobs (hard to find nowadays)..... All I can say to finalise this review / recommendation is,,, thank you for looking after my little babies (Aurora & Freya)...."