Auto Windscreens Manor House Avenue, Millbrook, Southampton SO15 0LE

"Booked my van in 16th Feb for repair on Monday 6th March through my insurer Received a phone call 4.45pm on Friday 3rd March cancelling as they have had a technician off all week Being self employed this took a full days work off me unnecessarily The excuse seemed less and less valid as the conversation carried on Thankfully have booked somewhere more professional through insurer 0 stars not an option"

"Having to leave a review for this branch as I can’t leave a review for the useless ‘technician’ who missed 2 appointments. To get a few chips fixed on my windcsreen has cost me 2 days of work (£800+) because of their ineptitude. When phoning head office for an explanation you get fobbed off with the usual cr%p. They are useless. My advice? Go somewhere else entirely for chip and windscreen crack repairs. I’ll be making a claim for loss of earnings and a refund for what I’ve already paid (they expect you to pay prior to the work being done… which is odd)."

"Very polite and apologetic service but incorrect rear screen and unable to repair chip in screen."

"Excellent service. Hassle free and their customer service is 5 star. Provided information, answered all questions. Very knowledgable and professional. I attended the Southampton Millbrook shop. Totally happy with their service. Thank you"

"Fantastic customer service, the team were very professional and welcoming and reassuring that the car would be okay. She is a Nissan Figaro, so parts like this are hard to come by and I was concerned the windscreen may not be available but I was amazed at just how well they took care of our beloved Gurt. She now has a crack free and way more transparent windscreen! Thank you all so much! If anything ever happens to any of our cars we will be sure to come back if given the choice! Highly recommended! And it’s not often you can say that these days!☺️"