Robert Dyas Bournemouth

"Great customer service from Emily. Good selection of goods at competitive prices."

"A huge thank you to Dan at the Bournemouth branch of Robert Dyas. He went out of his way to help and when one of the items I wanted wasn’t in stock, he tracked down the item for me and reserved it at another branch. Thank you very much, Dan; this was service far beyond what I expected and very much appreciated."

"Very helpful and knowledgeable staff. I went in to buy one product - but came out with a better one.....and at a super price. Very pleased."

"Not surprised they don't let post reviews on their website. Nasty experience, I bought an 8x6 shed. To start one of the bags containing some pieces was soaking wet. The quality is the poorest I have ever seen in a shed, bended wooden, the whole shed is full of cracks, I am waiting for a strong wind to see the shed to fly away as it is so thin, weak and awful, the "window" is a piece of thin cheap plastic. The customer service is terrible, they will not deal with the problem as they are not the "factory", well I paid Robet Dyas so they will have to respond. I will be seeking advice from Citizens Advice about my consumer rights. Also the shed is described as Sturdy which means is misleading, I may involve Trading Standards as well. I advise everyone to avoid to buy anything from this people!!"

"At its heart, this is an old fashioned hardware store which has tried to adopt a more contemporary image. The range of stuff they sell is very broad - that's a big positive. But their proposition used to be based - 30 years ago - around having stores in town centre locations. That was also a big positive, meaning you could go and get something during your lunch break rather than wait to make a weekend trip to an out-of-town B&Q or Homebase. I can't help feeling that they're now located anywhere and everywhere, and their prices have gone sky-high. Especially on lower-priced items (under a tenner, say) I'd recommend you do a bit of price-checking before buying anything here."