Co-op Food - Canning Town

"I experience a lot of prejudice in this store. Everytime I come to this store, either: 1. The security guard is following me down every aisle (In a poor attempt to be sly about it). 2. Immediately as I walk in the shop, I hear "Colleague and customer announcement, CCTV is operation at this store" (It's been happening a lot lately) 3. Whenever I've bought an item through the self-service, one of the workers would come up to me and ask me, "Did you pay for that?" 4. There was even a time where I was using the ATM in the shop, I can feel the security guard circling around me while I was withdrawing money from the machine. I feel like I'm being harrased at my own local shop (shopping here for 10+ years), which is very unfair. This has also happened to my brother, and I know there is more black people out there that has experienced the same treatment at this store. Normally I would just shrug this off, but now I'm seriously getting fed up of this. Hopefully, this review can make a change at this store."

"Rude manager who likes to waste customers time rather than being helpful. Do not use this pickup point for Evri as they have messy storage and cant find anything and you have to wait almost 30 mins each time"

"Horrendous customer service experience every time I try to drop off or pick up evri parcels, it takes 15-20 mins as they can never find them or they just let people skip the queue to drop of their parcels ahead of me after I’ve been waiting. Would recommend finding any alternative for parcel drop off or pick up!"

"1. Out of date food always stocked on shelves. 2. Delivery is the worst I’ve ever experienced anywhere. 3. They never have fully stocked shelves. Essential items always unavailable. 4. When using the delivery service, if an item is not available (which has happened every-time) they don’t give substitutes even though they state they do on the app. Canning Town CO-OP needs auditing."

"I would avoid like the plague if I could This is a clear example of how coop has no respect for people living in certain areas. I can assure you that I've been to multiple coops in west London and none had such a poor hygiene. The employees, although nice and approachable have no idea or don't care about how their store looks. They leave the products they are going to use to restock on the floor and once they finish, boxes and leftover are left where the fell. Shoppers regularly have to move around crates as the employees just bring them to the store floor over 3 hours before closing. Their email and social media team are very attentive, but very little is done. They also contribute to the overall bad upkeep of the surrounding area, as they leave crates with paper outdoors encouraging fly tipping and vandalism. See photos"