John Lewis & Partners
Ariel Way, London W12 7FU
Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
12:00 PM - 6:00 PM
Photos
About the Business
Welcome to John Lewis & Partners, one of London's most iconic department stores located in the bustling hub of White City Westfield. Renowned for its exceptional quality and unparalleled range of products, our establishment has been catering to the shopping needs of Londoners for over a century.
At John Lewis & Partners, we understand that shopping is more than just buying products; it is a holistic experience that should be enjoyable, convenient and stress-free. This is why we have curated a shopping environment that is inviting, contemporary and easy to navigate. We offer a vast range of products across various categories, including furniture, hardware, home goods and much more.
Our furniture department boasts a vast array of high-quality pieces that have been designed for every room in the home. Rest assured, you will find everything from comfortable sofas, luxurious bedding, stylish dining and bedroom furniture to suit all your needs.
Our hardware section has everything you need for your DIY projects, from tools to electrical appliances, paints, and wallpaper. It is the perfect place to visit for all your home improvement needs.
Our home goods department is a treasure trove of unique and stylish homeware items that will elevate the interior design of your home. We stock a wide range of luxury bedding, bathroom essentials, furniture, tableware, and decorative accessories that you cannot find anywhere else.
John Lewis & Partners is not just a department store, but a destination, an experience, and a point of interest in the heart of London. Come visit us and experience the ultimate shopping experience.
Reviews
"After careful consideration I felt I needed to review my visit to John Lewis Westfield White City 25/02/23 I had picked up a pair of Levi jeans with a red pen marked reduced price on not the only one with a reduced price on. On paying for my items at the till I was told that the Levi’s were now £80 and this was an out of date promotion. I asked as I was spending over £300 already why they could not honour the price on the jeans? A gentleman sales floor manager was called over who instead of apologising for the mistake; proceeded to tell me by law he is not obliged to sell anything with wrong prices on, I understand they do not have to sell the item, I think on this occasion he could have quite easily honour the price. He was really dismissive and went to walk away when I questioned his attitude and customer service, he then offered a 20% discount which I declined. While I understand mistakes happen and keeping everything up to date can be challenging in a department store. I have taken photos the prices on the jeans were scribbled out with a pen after I questioned why so many pairs had a red pen mark down on the jeans. I contacted John Lewis customer service and was told someone from Westfield would be in touch. No one has been in touch.Very poor service"
"This John Lewis is smaller than Oxford Street branch but the selection of products and customer service is still very good! The nearest underground stations for this store are Wood Lane and White City."
"On Nov 10, 2022, I followed my wife, her niece and our younger daughter to come here. While I didn’t think I would buy anything, I spotted the last stock of a bicycle repair kit (price reduced from 20 pounds to 8 pounds). Having bought it for my six bicycles, I left the shop a very happy man!"
"I went to buy shoes today. The salesperson was helpful but while I was waiting, the two other salespersons who were chatting nearby were swearing and talking about hooking up. Im not sure it was appropriate to discuss topics as such on the shop floor. Otherwise, the shopping experience was pleasant and as always, great selections of products."
"John Lewis is much better. Staff improved and friendly. Well decorated atmosphere and great dyson product range. My go to for home wares and Christmas."
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