Becontree Heath Leisure Centre

"Take my daughter there for swimming lessons. The lessons itself it fine but the fact that there are so many paid members yet the facility is not cleaned throughout the day is absolutely disgusting. Literally smelt of urine and you can see visible dirt all over the floor."

"I took my kids here for swimming lessons and whilst the swimming teachers are good and know what they are doing, the facility was packed full of people and not very clean the showers were visibly dirty with my little ones scurrying around running from bugs whilst trying to have a shower after swimming. Then they both made comments around the litter that seemed to be dotted all over the changing rooms. This facility will benefit from additional cleaning staff and people also not littering the place and using the clearly labelled bins provided. Also, having less children in each of the classes they run as that will mean less people using the facilities at the same time and allow a bit more time in-between the classes for the cleaning staff to be able to sort out the facility prior to the next set needing them."

"Had to cancel my daughters membership, when I had a chance of seeing what sort of place this is. ITS DISGUSTING, DIRTY, ALWAYS OVERCROWDED and you charge £35 a month for 4 30min swimming lessons? Never again. AVOID! Cancelled direct debit, as managed to teach my daughter how to swim in an hour. When these joke of teachers couldn’t get her to put her face in water. Pathetic. Never again."

"Better than rest of everyone active centres in Romford and Hornchurch, at least staff is polite especially in the gym where I really like equipment and space too ! I think it’s got a diverse clientele and they manage it well ! Needs a saun steam and jacuzzi ! Pool is quite large and good"