Mayfield Leisure Centre and Pool

"It's feels like a secure and newish leisure centre with good customer service. However, the male changing rooms in the sports halls were locked...and male toilets stunk and we're freezing. They needed a good clean and regular checks. This let it down otherwise would have give 5⭐"

"My children have been attending the Mayfield Leisure Centre swimming sessions since before Covid. Generally the reception team are helpful and pleasant both in person and over the phone. It is clean and well maintained with the exception of a 'blocked gutter' smell that has recently started emanating from the toilets. Unfortunately I can only give 2 stars as the manager Toni is unprofessional, rude, aggressive, patronising and generally very difficult. I find it hard to believe that she has had any management training and from reading previous reviews I can see that I'm not the 1st person to have been at the receiving end of one of her tantrums. I say tantrum because that is exactly how she responds to any criticism: shouting, storming off, threatening to have children removed. She will also never accept any fault. Such a shame as the swimming instructors are fantastic."

"Appalling place. My daughter and I swam in the deep end for 30 minutes without issues to then be accosted by a "lifeguard" suddenly concerned whether my child can swim the length of the pool. I can see this has happened at this centre before reading the reviews. To add to insult you can't get a refund without sending an email!!!! My children have both been swimming students at this centre for several grades and this experience just highlighted what's really going on here. A farce. Poor staffing. Definitely would NOT recommend. Go elsewhere."

"Clean. Very clean. Friendly staff.. peak price for swimming adults £4.50 and kids £2.50.. offf peak is £3.50.. pool maximum 1.5m deep and minimum 0.9m shallow end."