Ernest Jones
Dartford, Greenhithe DA9 9SH
Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
11:00 AM - 5:00 PM
Photos
Location & Phone number
Dartford, Greenhithe DA9 9SH, United Kingdom
About the Business
Ernest Jones is a prestigious jewelry store located at the Bluewater shopping center in Greenhithe, United Kingdom. As an establishment that has been serving customers for over 70 years, Ernest Jones is a trusted name in the jewelry industry, and they pride themselves on providing their customers with the highest quality merchandise and exceptional customer service.
The store has a vast selection of diamond engagement rings, wedding bands, watches, and a range of jewelry options that cater to various styles and preferences. With both timeless classics and on-trend designs in their inventory, finding the perfect piece is easy. From their signature Hearts Collection to designer pieces from leading brands like TAG Heuer, Omega, and Gucci, Ernest Jones offers something for every taste and budget.
The store's knowledgeable staff is always happy to help their customers select the perfect piece of jewelry for any occasion. They are trained to provide expert advice and offer guidance on finding the ideal gift for someone special or choosing that perfect ring to commemorate a significant milestone. With a warm, welcoming atmosphere and a commitment to customer satisfaction, Ernest Jones is a shopping destination that customers return to time and time again.
Whether you are looking for a special gift, a unique piece to add to your collection, or simply browsing, Ernest Jones is a point of interest that you should visit. The store is conveniently located at Unit L037 of the Bluewater shopping center, making it easily accessible to shoppers in the area. With its extensive inventory and exceptional service, Ernest Jones remains one of the top jewelry stores in the UK, and a must-visit destination for anyone who loves quality and elegance.
Reviews
"Went in this store today and not very helpful was talking to a male member of staff talking about a wedding ring and then a lady butted in so rude will take our business as where"
"Served by Jane today after enquiring and purchasing a Tudor, very friendly and professional service. Would recommend."
"The worst customer service I have ever received, all of the workers where chatting away whilst we was standing waiting to get served and no apologies about the 10-20 minutes we was standing there for, would understand if it was busy but there was only 2 customers including us which where in the store. Not impressed !"
"Bluewater branch of this retailer. I was pleased that staff acknowledged my presence and then asked me if I needed help after a few minutes. I didn't find what I was looking for on this occasion but I have to say that a good selection of items were available"
"Went to the bluewater store on Friday 5 June at about 7pm. There were three female members of staff in the store at the time. There was only one other customer that was being served by the till. My partner and myself were waiting by the wedding rings for some assistance. The second member of staff was rearranging the watch display and didn’t acknowledge us at all, and the third came out from the back, she got an iPad type device out from under the counter, chatted to the member of staff that was serving at the till, we were standing right there and she still didn’t acknowledge us at all, just totally ignored us. Terrible customer service. I never leave reviews, but honestly they were all so unprofessional and if this was my store I’d want to know that my store was in the hands of such rude staff. We went to another store straight after and purchased some beautiful rings spending a lot of money. Customer service training needed urgently at this store."
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