Carshalton Boiler Services Ltd

"We are based in London SW8 and have used Carshalton Boiler Services Ltd. for all our boiler servicing over the last five years, The engineers sent are always super professional and knowledgeable."

"I called Carshalton Boilers for a quote on a maintenance contract, I explained to them the brand and model of the boiler and the age, they gave me a price of £275 and we arranged for an engineer to survey the boiler and radiators. The engineer took the boiler apart and could not see any issues and even commented on how good it was, likewise the radiators and valves also passed. When the engineer called the office he was told that they would not put me on a maintenance contract as the boiler was too old but now I would have to pay the boiler service/survey cost of £108 what a nifty way to make money, why did they give me a quote despite the fact that I had told them the age of the boiler in addition to the fact that the engineer could not see any issue with it. What a way to entice people then rip them off. Stay well clear"

"Carshalton Boilers have once again provided a fantastic service. A seal went on the boiler, so the boiler had to be shut down. The part was ordered immediately, and Leigh the engineer came back 2 days later. Fitted the part and got us up and running again. I have used Carshalton Boilers for over 40 years, they have never let me down. I would not hesitate to recommend them. Consistent, honest and reliable. A pleasure to do business with them"

"They have today been to service my elderly parents boiler and condemned it without giving them any information or support. They are now left on a freezing cold night with no hot water or heating and they are understandably very concerned as to what happens from here. They serviced the boiler less than 12 months ago with no mention of any issues. The customer service and empathy has been disgusting and I will be certainly be looking for a second opinion. When we got the boiler company out the next day they said it hadn’t been serviced properly for years and they shouldn’t have condemned it as it just needed a part. Avoid at all costs these people are just scamming people who don’t know better."

"As a company we found them very helpful and reasonably priced. We had a gas leak in a feed pipe buried in a concrete floor which was not repairable. A replacement pipe was installed above ground very neatly. Darren who was the engineer that did the installation was polite, helpful, tidy and did a very good job. All in all we would use them again."