Pets at Home Staines

"Great store , friendly staff , easy parking . Everything you need for your fur babies"

"Was served by a young lady at the till who was so patient and helpful with my purchases . Unfortunately I did not get her name but she was simply super. Helped me sign up for a vip card to save on my purchases. Being not very tech save, she patiently talked me thru the whole process and saved me 10%. Fantastic service and I will definitely be back."

"So we came at 6:45pm on Saturday 28/01/2023 and were told at the door store is closed, where as it clearly states stores closes at 7pm.I just wanted a coat for my dog as he was very cold that day. The guy called Kevin at the door was very rude and arrogant and said if you don't leave ill call security. I requested him as i only need a coat will be very quick , he asked me to get out and never return and showed us a middle finger.I had two children with me at that time, could have created a scene,but chose to write this review humbly request pets@home headoffice to looking into this is not acceptable at all."

"Professional, polite staff always make customers feel welcome and valued. They are very knowledgeable and will always help guide you to the best product for your pets needs but, at the same time, looking for the best deal that is available. It is always a pleasure to visit."

"New store, friendly staff. Only a tad tricky when trying to get cat and dog food when I have the dog with me as the cat food is upstairs which is tricky with a larger dog and arms of stuff to carry as the steps are quite deep and shiny. But store content is great"