Allied Taxis Watford

"I’ve given A1 Taxis a 5 star review after they went above and beyond to help me in my hour of need. If I could give them 100 stars, I would. The office staff couldn’t have been more helpful, I mean they REALLY did things to help that they didn’t have to, and the driver was incredible - got me where I needed to be quickly and smoothly and was super friendly. Having left my bag on the tube, complete with laptop etc, I knew the train terminated at Watford, but I couldn’t get hold of the station. I called the A1 Watford station office, and before I’d even finished explaining the situation, they’d walked to the tube station to help find my bag. Incredibly, they found it! A1 offered to send me my bag in one of their cars, but the station staff needed to see my ID, so A1 sent a car to me at Amersham which arrived as my train got in, quickly drove me to Watford just as the station was shutting, reunited me with my bag, then A1 drove me home. These guys have restored my faith in humanity. Great people, great taxi firm."

"I give this review ZERO star !!!! We needed a wheelchair accessible taxi for my husband to take us into London. The ramp for the wheelchair was very old style and quite dangerous for my husband. It was very steep and narrow. The driver was getting very irate and saying he didn’t like driving in that part of London as he was unfamiliar with the area and didn’t like driving outside of Watford ! We had to navigate him using our satellite navigation from our phones …giving him directions. He dropped us approximately five minutes away from the venue as he wouldn’t drive any closer, even when we asked him to. When we finally arrived he threatened to leave us at our destination as he said he was reluctant to drive back to Watford and then return for our pick up and journey home. He was getting angry saying he couldn’t wait for us as there are yellow lines everywhere and told me I should just get another taxi for the return. I told him it is not that simple when someone needs an accessible taxi as we normally book ahead of the required date. He did end up waiting for us as I had spoken to the office but when we came out he wasn’t there. I called him and he said he was lost and didn’t know where he was. He eventually turned up and managed to drive us home."

"WILL NEVER ORDER A TAXI FROM THESE AGAIN. Ordered a cab for my 18 year old daughter and asked if it could come quickly as she was on her own. They advised 15 mins. After 20 mins of waiting I called them and they said that someone else must have taken it. When I asked surely they would check name and address, he then changed his story that someone had tried to call us.. they hadn’t. Completely unprofessional and unreliable. Don’t use these people!!"

"Do not use this company as there service is very poor and unreliable and very unprofessional drivers!!!!! One price on the phone and and another price by driver…."

"They are not good at anything. The dispatcher says one price, the driver another. And I ask for money at first"