Specsavers Opticians and Audiologists - Lanark
36 High Street, Lanark ML11 7EX
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 3:00 PM
Photos
Location & Phone number
Reviews
"Staff very professional but personal. Shop very clean and tidy and a great range of mens, womens and kids glasses both regular and sun glasses."
"I don't normally leave reviews but really disappointed with Specsavers Lanark. It seems no-one answers their phone nowadays; messages are left on a voice mail; and no-one ever calls you back. I've given up. A customer since they opened and I've now gone elsewhere."
"Great customer service. Very courteous staff and a very knowledgeable optician ( Ryan ) gave me great advice and eye medication and for the first time in 5 weeks my eyes feel almost back to normal! Thank you for your help."
"I've just returned from my appointment with specsavers (Lanark) I made an appointment using their online booking system over a week ago for Friday 28/10/22 13.30pm this was followed up by a text message and email before attending the appointment. There was no mention during any of these communications of a 5 minute grace period after which I would not be given my appointment. You can Imagine my surprise to be told I would not receive my eye test due to the 5 minute grace period. . I explained to the receptionist that I had arrived in plenty of time but had, had trouble parking due to a funeral taking place and also school buses dropping off school children and there being no available parking. I ended up having to park at Morrisons. I even tried to ring them several times on route to explain that I was there and the problem I was having to get no answer from them. I would have thought given the strains on the high street and the circumstances I would have had my eye test and maybe returned for glasses that wouldn't have been much of an problem. But to be turned away after explaining the circumstances maybe it gave the optician time for a coffee before the next appointment came in. I will go elsewhere not impressed with staff or Branch. Puts you off visiting lanark."
"Bought 2 new pairs in April and both now have broken arms. Want to charge £20 per set to fix or but suggested I buy brand new glasses. I suggested that the quality of product must be an issue but no apology or understanding given. Just a shrug and happy for me to take my glasses away and lose any future business from me."
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