Boots Pharmacy

"Make sure you get your repeat prescription in with your medication before you leave the chemist. Not being put in anymore."

"The Boots website doesn't mention them closing for lunch.. they're always behind or slow, or tell you the wrong thing, so customers get frustrated, then the staff get fed up.. Don't close for lunch and be quicker and more efficient in your working? I'm hoping this review will highlight there's a problem to Head Office and they'll do something. This is one of the worst chemists next to a surgery I've ever experienced."

"LUNCH BREAK??? i arrived 3 minutes after 1PM, the outer door was closed. The man through the intercom said they’ve just closed for lunch for an hour. I asked kindly if i could pick up my medicine quickly (which was already waiting for me on their shelf with my name on it since the morning) as i was walking from far and i’m cold and sick. He said “sorry you can’t, we’re on our brake now” and hung up. I saw through the window there were all four staff members still in the store, no one left yet. Also, on the opening times plate outside it doesn’t say anywhere that they are closing for lunch. I checked on google maps, also there they don’t state lunch time. The same man came outside by then so i asked why doesn’t it say anywhere that they’re closed for lunch? He said it says inside on the inner door (around the corner what you can’t see from outside). I had to walk home sick in the freezing cold and come back later because they couldn’t do me a one minute favour. I don’t know who the manager is but this place is being run badly. Not customet friendly at all. They either should state their time of lunch brake everywhere or take their lunch 2-2 in turns like in normal places so they don’t have to close. Not 4 at the same time! Appaling attitude!!!"

"Rude & abrupt Staff! Repeat prescriptions never ready always having to wait. Final straw was my poor daughter having to wait 10 days for her repeat prescription to and fro from the doctors at morden hall Doctors, finally Pharmacy admitted it was their error but no apology! moved GP & pharmacy no more problems!"

"I was using their repeat prescription service for years, they hardly ever got it right so I switched to the GP's online service - no problems since. The problem is they are too small to be attached to a busy surgery as they cannot cope! The staff is great though apart from one fair Asian lady who always throws my money in my hand like they do in some of the shops as if I have some kind of lurgy. I don't I'm just black!"