ROXANNES PHARMACY

"Very Accommodating and friendly Staff. Always Well Stocked up"

"I think this pharmacy is the best for a 3 mile radius....staff are polite,prompt,courteous and efficient. They are never too hard pressed to give advice on ailments,usually relatively accurate,sound and common sense.l like it here,plus I like the perfumes/deo offering. Main people here are very professional."

"Took my mum to have her booster jab this afternoon. Whilst I was there I urgently needed to use the toilet. I politely explained I had a medical condition ulcerative colitis and said I could show evidence if needed. But they still refused. Was very embarrassed. Will not go to this pharmacy again."

"very bad customer service by a member of staff The ladies working there were welcoming and helpful however they got passport photos for my daughter wrong I asked for digital code I paid £6.99 a received ( a print out that really didnt need) and an email with a photo of my daughter wearing a red hairband (fashion accesory not suitable for passport purposes ) I emailed them explaining what happened Since I didn't receive a reply i phoned them up I spoketo Claudia who was polite and kind She said to do not worry because they would sort it out for me When I went back to the pharmacy to take photo they did but they said they could not give me a code a beside that code was no good Another employee (asian middle aged man) jumped in the conversation and ķ his colleague statement that the code is not At this point i told them that it is clearly stated on gov.UK that digital photo and code are prefered to ordinary photos and beside that digital code was what I asked for and was given something else instead Finally the male employee agreed to give me a code before handing it over to me he asked me £6.99! I explained once again tha i had already paid for it So he went back to the printing machine and then.back to me and asked me £4.50 He had his head down his eyes were staring at the floor I had my daughter next to me I did not want to argue in front of her I explained that it was no my mistake so i should not pay however as a good will gesture i agreed to pay £ 3.50 half of it He replied he was not bargaining ! No infact he ripped me off I walked out really disappointed what a waste of time money and effort ! Staff was nice but not trained to use computerised machine Horrible experience from asian male sort of manager/owner I guess never again I will not add photos as it involves a child"

"I wholeheartedly recommend doing your travel vaccinations at this pharmacy. My family and I had many jabs done in May '21. The whole process was very smooth and I was particularly impressed with their special care to kids. While there we also bought a few bits and noticed that the prices are very competitive and the hair accessory section was well stocked. Thank you."