LloydsPharmacy

"Had an appointment booked with a month in advance. I needed the results of a cholesterol test. Received the confirmation for the appointment. Go to the appointment and no one is qualified to do the test. Only answer I get is to maybe try again in a week. A morning wasted plus the cost of petrol. Extremely unprofessional and disappointing. Do not recommend using any of their services."

"The pharmacists here (led by Manu) went out of their way to source me a medicine which was difficult to get hold of. They are always friendly and helpful, and offer a professional, personal service. Of course it gets busy sometimes, but it’s located in a highly populated residential area so this is to be expected."

"I have used this pharmacy regularly for 10+ years and over that time have had great support and help from regular staff members, I'm thinking particularly of Tarek and Wendl. Recently there has been a total change of personnel for reasons unknown and the service is now dreadful, provided by people who don't seem to have a clue what they are doing and when you ask a question they look at you blankly, I think just hoping you will go away. I'm due some new repeat prescriptions and will be sending them elsewhere because I doubt it could be worse."

"Waited over an hour yesterday for a prescription that they had received 48 hours before. I was not the only one in the queue as there were at least 6/7 other people having the same problem. The staff were clearly under great pressure but there is clearly not enough of them for a busy pharmacy. This is not a new problem, it has been ongoing for quite a while but has gradually got worst and worst."

"Awful Pharmacy. Every time I go they tell me my prescription isn’t there, I have to call my surgery for them to tell me that they absolutely have sent it. Literally go through this every single time I have to pick up a prescription. Also they have been closed all Saturday and Sunday and because of this I have been without asthma inhalers! Terrible service! Will be changing. Lloyds you need to sort this out! People depend on you!"