By Design Cobham - Letting & Estate Agents

"On entry the house and garden we rented through this letting agents at 56 Rydens Grove, Hersham, had not been professionally cleaned. We flagged this and were told to leave as we found it. We also noted other issues, such a back doors not working well which were never addressed for the 9 months of the tenancy. On exit, the inventory report was not sent to us until the landlord had already made a claim with the tenancy deposit scheme for cleaning the house and garden. The first draft of the exit inventory supported our position. After the report was completed the estate agent asked for it to be amended to include pictures of debris in the garden from two bean bags we had left in the back alleyway to be removed by the bin men and some scratches to wooden floor in hallway which is not in a good state of repair. Fair enough, (my husband) perhaps we shouldn\'t have left the bean bags relying on the bin men to take but we should have been notified and asked to clear ourselves. The invoice submitted for their claim from the deposit scheme mostly covered repairing the back door which didn\'t work before we moved in and a bench which was also broken. Only £150 of £900 claimed was for clearing the garden debris - which we have admitted through the claim. We moved out on 14 Oct 2022 and are still waiting for the return of our deposit incorrectly claimed from us. Wish us luck that - despite the many delays on the side of the deposit scheme that rely on the inventory report and decide on our favour. As a final note, this property has had a lot of work done to it by the landlord. The finish is not good when you live there and can look closely."

"Century21 and Shane Bray were truly exceptional in all their work to sell our home. The marketing plans were excellent and we were overwhelmed by the response to the postings. Shane’s instincts on how to best present our property proved to be perfect and a sale was agreed very quickly. We would thoroughly recommend Century21."

"Absolutely amazing working with Adam and team. They found a really good tenant for my property. The process was swift and smooth. Adam has always been a pleasure to work with - honest, transparent, genuine, hard working and professional. I couldn’t recommend Adam and team more highly."

"I would recommend Century 21 to anyone looking to sell their property in Cobham. I know they are not the dominant player in Cobham but that should not put anyone off using them. The team are very knowledgable, hard working and genuine. They brought in many viewers to our property and although it took a bit of time to get the right offer, we got there by working together. Special thanks to Dom and Shane for all their hard work, I wouldn't;'t hesitate to use them again."

"Henry and Dylan at Century 21 were fantastic. After a very stressful couple of years trying to sell our house, they came along with a fresh perspective and new ideas. Within no time at all we had countless viewings, all undertaken in a very professional manner. We are very grateful for all their advice and everything they did for us and we would have no hesitation in recommending their services - a superb team."