The Marches

"The building itself is very nice and that is the only positive for living here. Reception staff are helpful whenever they are aware of the issues but are clueless to half of the things happening in the building. There is lack of communication between the managers, the staff and us the residents. The building is promoted as eco-friendly, the best place to live in, but I have had far too many headaches from living here. In conclusion, do not live here!! Run for your life!"

"Save yourself the immense stress that this place has caused myself and so many. A few points to consider: - The doorbell for the apartments is an app, which continually fails, meaning you cannot allow people in. - The heating/cooling system is also an app, which has a 1 star rating due to working about 10% of the time. This results in using energy when you don’t want to. - The concierge sees a turnover so regularly, you cannot find a member of staff that knows how to offer the necessary help you need. - Maintenance and cleaning staff are known to enter properties without any prior warning. - Many apartments have experienced damp issues, several appliances not working at all, as well as very weak sound proofing. - While many residents have attempted to raise concerns over fire safety, the key cards still do not allow residents stairwell access, which is a clear breach of safety. - The lifts and bin chutes, provided for convenience, have caused the most inconvenience for all. Consistently out of order, which can last for days. - Energy bills. We were not made previously aware that The Marches is on a commercial tariff, meaning residents are unable to receive any government funding schemes, as well as being left to pay the uncapped prices, inclusive of admin fees and daily standing charges"

"Do not live here. So many issues which have been reported countless times by dozens of residents. The staff strategy is to simply ignore. Paying luxury rent prices to live in accommodation without working lifts, bin chutes, running water and internet. Just had my first energy bill (half a year overdue and now suddenly due in one lump sum in a week) and the rate is over double of what similar buildings around are paying (with no option to self select a provider). The building is managed extremely poorly and absolutely no reason to have hope that things will improve as they haven’t in the last 8 months."

"I’ve lived at the Marches since it opened in May 2022, and think it’s a fantastic place to live in Woking - it’s pet friendly, right in the centre of town, the flats are high spec and spacious and there’s an on-site concierge and maintenance team who are always helpful. There’s some great co-working spaces with beautiful views on the top floor, and there’s regular events where it’s been lovely to meet other neighbours (E.g. free breakfast on a Tuesday, free drinks on a Friday, monthly meditation, pasta making, painting classes, etc). It is a new build, so of course there have been a few teething troubles - but overall I love living here and would recommend it to anyone"

"The Marches is an amazing place to live. Coming from a resident a current resident (moved in June 22). Although there are a few teething issues, overall I couldn’t recommend it highly enough. The shared office space and communal areas are incredible, the views of Surrey are amazing. The flats are spacious, perfectly insulated (didn’t have to put the heating on during the freezing weather we’ve had recently, which is a superb considering the price of energy at the moment) and the community feel is great (free drinks every Friday and breakfast every Tuesday)! They’re definitely on the right track to build a fantastic place to live. If you’re considering moving here, please view for yourself!"