Travelodge London Romford The Quadrant
Market Place, Romford RM1 3ER
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Reviews
"Booked a room. 203. When I came home later in the evening the room smelt like a dead rat. Was then moved to room 111 where a small window was broken and would not close so had a constant draft all night long. Plus the cups were dirty and filled with dust. Bed sheets were not clean. I'd avoid this hotel and stay at the premium Inn or anywhere else"
"We were yesterday with a group of 20 people. Friendly service. Mrs. Tatiana was very helpful. She quickly solved all our problems that we encountered. Rooms neat, large. Our customers were very pleased."
"Standard Travelodge rooms. Clean and comfortable. Couple of lights didn't work but other than that all good. Service was great and the staff were helpful & friendly. All you can eat breakfast is reasonably priced and there was a fair choice. Location was central and as we chose it to be close to the station we got what we needed."
"DO NOT GO HERE!! AVOID AT ALL COST I was here like 2-3 weeks ago the lady who served me said some racist remarks cut the long story short she didn’t wanted me to stay at the hotel not only that she refused to give me her name and was very rude. I finally got her name from the morning staff it was Esme!! Or sometime like that ginger hair, 20s, slim build and 5ft6/7"
"The staff dont know how to do their job, they tried kicking us out cos we had guest in the room that was not staying just visiting and we were quiet and not making any noise. Another staff member we spoke to the morning after said that it was in the terms and conditions that u can not have guest so i asked her to show it to me but she couldnt find it at all. so i am extremily annoyed and unsatisfied with this hotel an the attitude they have shown us. They way they treat their guests is not okay, this is not for all the staff as there were some nice people on shift but the woman who threatened us about the situation should not treat her guests like that all. This woman also through her colleague under the bus by saying his name over and over to get it in our heads like he was the one to complain about instead of owning uo to what she did and how she treated her guests, this woman also ripped up the highlighted paper she gave us which was evidence of her making false accusations about the situation."
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