The Private Clinic of Harley Street

"Update: February 2023 Rumyana Atanasova has given me some brilliant treatments over the last few months, particularly IPL and hydrafacial. She is very thorough and as a result I will be also undertaking ultherapy with her this year. Previous review Dr. Hanson corrected some under-eye tear trough fillers that another clinic had bodged, with accuracy and precision, and stupendous results. I'm so happy. He also did Thermage for neck and decolletage, also with great care and patience. I'm going to use Dr. Hanson for all aspects of non surgical facial aesthetics as he has a professional eye and a remarkable skill."

"Rude administration staff which I am surprised to encounter in a Harley Street clinic. The receptionist did such a lousy job arranging a patch test with a beauty participant, with whom apparently they can not get the schedule. Through the process the reception staff showed no care about their client's need. When I called up to find out what is going on, the lady was so impatient and kept interrupting me. Not a standard that you would expect from a long-operating Harley Street clinic. They need to hire some better people."

"I had vaser lipo here with a doctor who was supposed to be an expert in his field. It still haunts me that I paid £4000 for something that was *completely* bogus. I had no result at all, and no follow up appointments. They were quick to grab my money but I really regret it, to this day. Please save your money or look for a place where patient care is prioritised over making money."

"I had an amazing experience. I had my earlobes fixed and already after two weeks you can barely see the scars. Thank you so much :)"

"(This is edited feedback) After having shared some of my negative comments and raising issues with the booking of Hair Laser Removal treatment, I have received an instant response and all my issues were actioned and resolved immediately by the Clinic Manager. I was contacted by Alicia, who was very understanding of the situation. Alicia and her colleague Emilia did their absolute best to reassure me and to address all my concerns - they made sure I was looked after from that point on and they arranged all my sessions in advance, which is greatly appreciated as I often travel for work Nationally, so it makes it all very convenient. In addition, Alicia proposed a kind gesture of goodwill in the form of adding some extra sessions on top of my package. This was unexpected but very well received and, undoubtably, set a good tone for my future visits to the clinic. I very much look forward to be treated in the Private Clinic of Harley Street as I am sure I will be looked after. I appreciate the prompt response and all the help I have received from the team! I am certain that my post treatment feedback will be as positive as resolution of all my queries! Thank you! Kris"