The PROMIS Clinic

"I can’t talk highly enough about me experience of spending 28 days in PROMIS London, they have completely changed my life and for that I will be eternally grateful! The therapists, housekeeping team, nurses and Mo the chef were all amazing, friendly and incredibly accommodating. If you are looking for treatment for addiction, this is the place to go. Thank you PROMIS!"

"A truly life changing experience. I found the therapists incredible and this was the perfect program to get me clean and on the road to recovery. I spent time not just looking at my addiction, but also my anxiety and I thoroughly recommend it. The accommodation is very comfortable and Mo the chef is amazing and accommodating. Furthermore the cleaners are brilliant and as for the nurses; Eva and the team are just wonderful. All round I felt very well looked after and safe. HIGHLY recommend."

"I had a truly amazing experience at Promis, Kendrick Mews.I was treated with kindness and respect throughout my two week stay. The programme was exceptionally diverse, informative, educational.Most of of all each group was lead by extremely knowledgeable, challenging and involved therapists. I learned something about myself after all sessions, never disappointed, and always feeling closer, more trusting of my peers and therapists. And not to forget how much I wanted to give the group because of how much they all gave me. As well as achieving so much from daily group work, the ultimate for me was seeing a therapist individually, every single day for an hour, including the day I first arrived and the day I left. There was a highly qualified nurse and assistant 24/7, our lovely individual rooms were superbly taken care of by a great cleaning team, and the absolutely superb chef took care of our every individual needs... breakfast, lunch and dinner. A lot of trust was given to the clients and I felt so at home all the time I was at Promis. I was completely at ease and feel even more comfortable going back for a weekly full daycare programme, especially since I see a familiar therapist I trust and who knows me. I really feel I made one of the best decisions I have ever made."

"In all honesty, PROMIS saved my life. I went to Hay Farm as a complete ball of fear, I was absolutely terrified of everything - including my own shadow. I fought countless of times with the therapists, trying to tell them that I knew best and that my way was right. However, hitting rock bottom took me to a place that I never want to go back to again. I was finally able to see that my eating disorder was not my best friend, but something that wanted to kill me. Desperation enabled me to finally listen to them, and from that moment, I put my faith in them and trusted them literally with my life. I was so incredibly lucky that they never gave up hope and they believed in me even when I didn't believe in myself. Their persistence and care, as well as their guidance, was everything I needed to get my feet back on the ground. They helped me push past the most uncomfortable feelings - they made me see that there was actually light at the end of the tunnel for the first time! I cannot thank the team enough for what they have done for me. My focal counsellors changed my life and will never forget them. I was also fortunate enough to also get the opportunity to progress onto Kendrick Mews for secondary treatment. Here, I learnt the skills to live my life to the fullest of my capability and learn how to assert myself in ways I hadn't known before. I was able to grow into the person I am today. The facilities at both clinics are impeccable. The chefs made the most delicious food, and I never thought that it would ever be possible to enjoy food. The house keepers were so friendly and did anything to make me feel at ease whilst being in treatment. The nursing staff were super lovely and kind - they always did everything to make me feel more comfortable. And of course I cannot forget the admissions team and the therapists. They did everything in their power in order to help me. I will always have a special place in my heart for them all, they will never know how much they mean to me. I truly believe that there is no other clinic like The PROMIS. They go the extra mile! I went into PROMIS as a fragile girl, but came out as a strong woman."

"I went to Promis at Hay Farm in Kent with a very open mind, when I arrived the staff warmly greeted me, explained what was going to happen over my week long stay, then I was shown to my beautiful room, which was very spacious and left to unwind and settle down. All the meals are cooked for you every day, they really do cater to your every need, I am a chef and I though all the food was delicious. Throughout my stay I found the therapists to be very caring and they really do get straight to the point, you have one to one session every day, I found my main therapist Frankie to be very helpful and truly felt she understood me, we also had group therapy every day and I found the other patients to be charming and found many similarities listening to them. I would recommend Promise to anyone with addiction problems as I really got a lot out of going, I got so much out of it I extended my stay a further 2 weeks, staying for 3 weeks in total, I left feeling so grateful, hopeful and focused in my addiction free future, taking with me all the tools I needed to deal with my addiction, I am now 50 days sober and can’t thank them enough for the help they gave me at Promise. X"