B&Q Romford - Roneo Corner

"A little disappointed.. Found it difficult to find staff to help with finding out if items were in stock as none on shop floor. Finally found help on click and collect counter... They checked stock and found 4 items.. So a member of the staff went to get the items... After 30min they came back with the wrong items... So after another 20/30min finally we managed to purchase our items... Plus other items were out of stock and didn't bother with asking. Staff are friendly and helpful when you can find someone!!!"

"Massive store with friendly and helpful staff. You're bound to find everything you need here from garden plants and furniture to building supplies. Reasonable prices as well."

"Stock seems to have really been run down of late. Started using Selcos Barking. Went and joined registered a debit and credit card and now order over the phone. Always have what I need in stocks and staff are very helpful. Personally Recommended."

"I shop here regularly. Some months back I bought a chain saw. I was unable to couple it. I took it there this week to ask for help. Thank you so much Terry. I am happy with the chain saw. A very good customer service experience."

"They sold me faulty laminat I did send them all details and pictures.they just ignore it .I did contact them again they should get contact with me in 24 hours bust still same no one even bother Thank you for getting back in touch.I hope your well and safe. I am so sorry to hear about the lack of contact from our B&Q Romford - Roneo Corner store. Our promise is to deliver a world class level of service to all our customers, so it’s concerning that it wasn’t the case this time. I’ve logged your complaint* and have sent it to my colleagues in the management team of B&Q Romford - Roneo Corner . They will review what happened and take any steps they can to prevent the same thing from happening again. You will be contacted directly within the next 24 hours. I apologise for the inconvenience. I understand how frustrating this must’ve been. For your information, this complaint* has been logged against B&Q Reference Number"