B&Q Yeading

"B&Q Yeading is a great one-stop shop for all your DIY and home improvement needs. They have a huge selection of products ranging from tools and hardware to paint and garden furniture. The staff are always friendly and helpful, and the store is well laid out and easy to navigate. Prices are competitive and the quality of the products is generally good. They also have a good range of seasonal items and special offers. All in all, B&Q Yeading is an excellent choice for anyone looking for a reliable and affordable home improvement store."

"Very unpleasant service, I ordered an online product, I opened it, it was damaged, I called the support service, they checked the order number and said that the fastest way to return is to go to their nearest store, which I decided to do by going there, I dragged this heavy goods, and what do they tell me at the till ? That the box is slightly longer than the available size and they don't accept those box sizes in the store, seriously? Your consultant himself told me to go and hand it over, in the end the goods were not accepted only because the goods were long, but the box was not even a meter long, they acted not professionally, I won’t buy anything else from you guys , since it’s very not right create such conditions for people to suffer with the return of the product, I honestly haven’t heard a more silly reason, the first time I encounter this and I hope the last."

"The store is big and good prices but I wouldn't recommend going there. I had my van burglured and 5k tools gone from their car park. The security told me apparently that happens at least once a week, but no measurements are taken (no signs or cameras). Basically parking belongs to a management company so B&Q don't care much about this. If you do go there, go without a vehicle. I had a shocking experience and I'll never return there."

"Absolutely outstanding service received today on visiting the store. Have been in many times in the past but generally got what I needed. On this occassion I needed some questions answering on two different product ranges and the staff were both polite and very helpful and stopped what they were doing to advise, offer clear product knowledge and didn’t seem like it was bother to them to assist! Very pleasant experience and great to see staff well-trained in order to be able to deliver knowledgable customer services!"

"Couldn’t even book a vehicle through this company as their website always comes up with an error message. It’s a sham as I hear the prices are more reasonable with this company"