Firezza Pizza - City / Liverpool street 16 Eldon Street, London EC2M 7LD

"My colleague Craig ordered pizza for one of our events, our order was cancelled last minute with no warning and no updates on the website. When I called the first time, the person on the phone told me coldly the order was on the way before hanging out on me. When I called back, I was told the order we did weeks ago was cancelled despite it being not shown on the website without a single apology... We had to insist to get a confirmation of the cancellation with a manager that had didn't hide we were annoying him when we're the one left with no food for our 100 guests party... 30 minutes after THEY were supposed to deliver said food. Very disappointing service, communication and management. I do not recommend."

"Fantastic food and amazing customer service. Special mention to both Andre one of the managers whom I think has left, and Jay one of the delivery drivers whom both went out of their way to rectify some minor mistakes that were made on a couple of previous orders. Thanks guys and thank you Jay!"

"Wonderful selections of pizza and toppings, if you wanted to venture off piste the create your own is a wonderful option. The decor is trendy and instagramable and you get a real bang for your buck! The service was fantastic! Thank you Jay!"

"The front of house was really lovely & our server was very attentive and friendly. The cocktails were good, and starters were nice but quite slow. Mains were what was the main issue: the pasta carbonara came lukewarm at best, and did not live up to expectations and was extremely watery. The wrong pizza came for my friend, who ordered a vegetarian margarita but had a veggie pizza come to the table. They resolved this politely but slowly, and ultimately the speed was far too slow - considering we were the only 2 people in the restaurant. We were left waiting quite a while to pay, and ended up going to the bar to pay our bill to leave. Would not rush back to visit."

"We Ordered pizza for delivery, it took 2 hours.... arrived cold and under cooked hardly any topping also very doughy, the worst pizza we have ever tasted, even the wedges were raw and the garlic and herb sauce was thick like butter it was sickly with too much garlic!!!!! We enjoyed the bottle of diet coke"