Domino's Pizza - Addlestone

"You expect to reheat your pizza the next morning. NOT the minute it gets delivered. 2nd time in 2 deliveries. Well no more chances I'm afraid."

"Second order with just terrible service, took almost 2 hours and was stone cold. The worst bit is the staff just lie and do not care. They are clearly short of staff and do not have the tools needed to meet customer expectations or the drivers to deliver on time. Will not be using again there are better options and companies locally. Sorry but you have done this to yourselves."

"Wish I had checked google reviews. Everyone seems to be suffering the same b0llox as one another. Ordered a pizza and x2 sides. Pizza came but no sides. Delivery man said to keep hold of the pizza he’d go back and fetch the wings. We told him to swivel and take the pizza back and come back with a fresh order with everything we ordered. Rang the store to double check explained the situation to a young girl who worked there. Kept clicking me off on hold said they couldn’t do a fresh pizza told them then to refund me fully - would you take a pizza that’s sat in a car for nearly an hour? Asked to speak to manager she said why she had been talking to him about this I said good well I’m the customer so I am clarifying it with him. Came on phone he was clueless about it. So she lied. I had to explain everything again. He offered a half refund but stil no fresh pizza lol. So my husband took over and said a whole new order fresh otherwise you get a formal complaint. Now we are waiting in hope we get that!!"

"Awful service. Waiting for an hour. Calling them and they say the driver has left just 5 minutes ago. Disappointing service. Lesson learned. Never again. They have just lost 4 cuatomers tonight."

"50min wait, for pizzas to arrive wrong. Does anyone know how to cut a pizza at Dominoes pizza? My wife asked for no mushrooms as she is allergic to them, pizza arrived with mushrooms and also jalapeño peppers and an olive that wasn't supposed to be on the pizza. An hour after everyone had finished eating my wife was still waiting for her pizza to arrive. After ringing and being hung up on she got through only to be told to wait longer. Over two hours and she is still waiting. We have had similar problems before but this is the last time. We will not be ordering from here again."