Citygate Volkswagen Twickenham Service
40 South Road, Twickenham TW2 5NT
Hours open
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:30 AM - 1:00 PM
Sunday:
Closed
Location & Phone number
Reviews
"O dear looks like they have forgotten about customer service and how to help customers. The guy who so called helped me was not interested in my issue one little bit,kept me hanging around and never even made eye contact when talking to me. He promised to call me on Monday and did not hold my breath as he never called back. Think I need to find another seat dealer ,which is a shame as local to me and my family got 2 cars from here."
"Exceptional service received from Nigel in the service department. Regularly updated, the car was repaired swiftly to an excellent standard after a clutch replacement. Thank you to Daniel and Kevin in sales also, and lastly but not least, the lovely receptionist when you first walk in."
"Never ever getting any volkswagen again, emmision cheat device correction done and ended up replacing half of the engine. Calls go to their call center who don't know half of the stuff going on I their company and returning any un wanted part you might have ordered, carries a whooping 20% restocking fee and takes 20 days to get refund , like seriously are you doing us favours selling cars ?"
"I came to Citygate Volkswagen to order a wheel trim. The service was incredibly efficient. I was called the next day that the trim had arrived.and that if I picked it up between 12pm and 2pm they would fit it! That was done quickly with amazing service. I came away with gratitude and would not hesitate to use and recommend Citygate again. Thank you."
"I have received excellent service from VW Twickenham - an improvement over the last few visits. Nigel went out of his way even though my loan car was not available. The vehicle returned in a presentable way including wiper fluid top-up. Keep it up Twickenham and I will gladly use your services again."
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