Costa Coffee

Unit 11 The Heart Shopping Mall, Walton-on-thames KT12 1GH

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4.1 443

Hours open

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Hours open

Monday:

7:00 AM - 5:00 PM

Tuesday:

7:00 AM - 6:00 PM

Wednesday:

7:00 AM - 6:00 PM

Thursday:

7:00 AM - 6:00 PM

Friday:

7:00 AM - 6:00 PM

Saturday:

7:00 AM - 6:30 PM

Sunday:

7:30 AM - 5:30 PM

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Unit 11 The Heart Shopping Mall, Walton-on-thames KT12 1GH, United Kingdom

333 003 5883

costa.co.uk

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About the Business

Costa Coffee is a renowned cafe and establishment located at Unit 11 The Heart Shopping Mall in Walton-on-Thames, United Kingdom. Conveniently situated in the heart of the city, Costa Coffee is a popular point of interest for both locals and visitors. The cafe offers a wide variety of freshly brewed coffee, delicious pastries, sandwiches, and other baked goods that are perfect for a quick meal or a relaxing break.

The atmosphere of the cafe is warm and welcoming, with a comfortable and contemporary interior that allows visitors to unwind and escape the hustle and bustle of the city. Whether you are looking for a quiet space to work or a place to meet with friends, Costa Coffee is the perfect spot.

In addition to being a great place to grab a quick bite, Costa Coffee also serves as a store where customers can purchase a variety of coffee blends to take home. The staff is always eager to assist and provide recommendations on their personal favorites, ensuring that customers leave satisfied and with a newfound appreciation for high-quality coffee.

Overall, Costa Coffee is an excellent choice for anyone looking for a great cup of coffee, delicious food, and a comfortable space to relax. Visit their Walton-on-Thames location today and enjoy the perfect blend of taste, quality, and ambiance!

Reviews

Kelly K:

"When doesn’t a good old Costa just hit the spot. My go to is always a large cappuccino which is great to know I can just sit down and relax but the mugs on a large cappuccino are so big you have to use both hands which I low key love!"

almost 2 years ago

Jason Moran:

"I won’t specify a day, time, or people (even though I remember their names) because ultimately I don’t want anyone getting in trouble as the staff looked under pressure on this day and it showed in their service quality. However, when you are paying £4.00 for a coffee, you’d expect better. The trainee on the till was obviously finding their feet and didn’t know how to add a syrup to the order. A more experienced member of staff told them to put it through as ‘hazelnut’ but to tell them verbally what the customer wanted (caramel). The trainee did exactly as instructed but the order still had the wrong syrup and when we pointed it out, the more experienced member of staff got defensive and appeared to blame it on the trainee, who we then found ourselves defending. When the more experienced member eventually brought our order over, they appeared to slam it on the counter in front of us. We sat down but then found that the other coffee we ordered was also incorrect. We brought that back and were asked by a different member of staff if we would like it replaced. Surprised at the question, I replied “of course, as long as you don’t slam it on the counter this time”. I was informed that when under pressure, they tend to move quickly and that the quality of the coffee hadn’t been affected by laying it down in this way. I angrily replied that I had not suggested that it had but doing so represented bad customer service. When my correct order was ready, the member of staff, almost to make a sarcastic point, laid it down in front of me in an exaggeratedly slow manner which I found a bit cheeky, but it also gave me a bit of a chuckle and I saw the humour in it. Will I go back here? Probably. They were under pressure which happens and ultimately, they fixed the problem. Two stars instead of one for the comic value of the part at the end."

almost 2 years ago

Matthew Douglas:

"Phenomenal flat white texture, and lovely store. There’s a RingGo powered car park just down the road. Afternoon catches the sun on the front. Sainsburys opposite, so it’s perfect for a coffee break."

almost 2 years ago

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