Market Street Pharmacy

"Shocking customer service. Each time I go in there is a long wait, usually 10-15 minutes before anyone even acknowledges you. There seems to be no organisation or working system. There are alot of staff behind the high counter but none seems to know what others are doing. The last time I went in (which will be the last time!) a customer was having an asthma attack, she needed an inhaler and staff didn't seem interested. Also, a young man in a hoody before me in the queue was ignored by the female member of staff. When I pointed out he was before be she clicked her fingers to another staff member to serve him! Disgusting service. Be suspicious of good reviews."

"Pharmacy staff are lovely and have been dealing with medication delays to the best of their abilities. Very helpful with any issues I have had, even when the error has come from my GP and not them."

"I put in a repeat prescription on the 3rd its now the tenth still no sign of it and I've tried phone fir three days now with no answer. After 5pm its permanently engaged apart from yesterday when at 5.05 got a ringtone for somebody to promptly hang it up ,been try now since 8.31 still no answer will now try for the fourth time"

"I have changed my pharmacy to this pharmacy thinking that they may be better you know what they say say the grass does not always grow greener on the other side of the fence. Tried phoning this pharmacy various time's to see if they have my repeat prescription. Only to be cut off after it ringing for 3 minutes. Looks like I will have to take a four mile bus ride in the cold wet weather and stand around for 10 minutes before anyone asks what your there for. Think I will be going back to my old pharmacy. The service here is absolutely diabolical. Can't answer the phone. Don't have your prescription ready. They don't contact you when your prescription is read. They leave you standing around in the shop for over 10 to 15 minutes waiting to be served. Think ill be going back to the well chemist. I know now where the grass is greener."

"The service at this pharmacy is pretty non-existent. The staff are rude when in-store and trying to get through on the phone is like pulling teeth. It took me over 20 tries to eventually get through and even then they didn't apologise or really help with my issue. Ordered medication over a week ago and still waiting for it. There are some major issues at this branch that need addressing, from the customer service to the overall lack of communication and knowledge of patient needs. The duty of care is ignored completely and it's really not good enough."