Wickes

"The absolute worst company we’ve experienced since moving in our home 15 months ago. We’ve paid 7.5k on a new bathroom that looks like it cost about £800. From a sloppy, rude installer to a customer service that couldn’t care less i honestly can’t express enough how terrible they have been. Our original install was April 22 and now in January 23 we STILL have leaks going into our kitchen!! Not once has anyone from this store been in touch to see if our issues have been rectified and customer service have only ever contacted us to see if they can start payments (which they did anyway even though we still had leaking issues) Our biggest regret is not trying somewhere else, we thought we were getting a trustworthy company through Wickes but they’re absolute failures and an embarrassment. We’ve had no form of compensation either. So poor."

"Always a great place to spend time in. Very helpful staff..."

"Terrible service and customer care. Just been to purchase a set of bi-fold doors. When I got to the check out I noticed the packaging was open and could not tell if parts were missing. The store was still happy to sell the item until I called the mamager and he had little intrest. Offered a discount for the cost of the missing pack no consideration for delivery of replacement parts. Similar items in store also had missing parts yet sill on sale. Moral of the story DO NOT trust Wickes for honesty or vaue."

"Easy access. Convenient hours. Usually have stock in, but check website first. A little pricey on some things, so check the other diy stores etc.! Hand pick your timber, don't have it delivered... some of it makes a banana look straight!"

"I use this branch regularly when I'm working in the area for some materials. A good bunch of staff, very helpful, especially the kitchen design department that I've had the pleasure to deal with on a few occasions now. Very happy with the quality of Wickes kitchens and the Lichfield designers who sort out any material/supply issues as is common at the time of this review, very quickly and professionally."