Wild Swans

"I went to Wild Swans Islington yesterday and had a wonderful experience. The 2 ladies who helped me were attentive at the clothes I needed, very friendly and warm and were not pushy at me buying. The fashion is beautiful. i brought one item then decided to look more . There were some very nice bits on sale and I enjoyed the shopping experience there. I have recently moved to the area and I can say I most certainly will be visiting again. I wanted to Thank the two lovely ladies who helped me on Sunday 08/01/2023. Sorry i didn't get their names. Thank you Very Much."

"My online shopping experience with Wild Swans was excellent. I asked for one of the items in my order to be gift-wrapped, which it was, wonderfully. I even received an email before dispatch asking if I wanted the other items wrapped too, which was very considerate. Everything arrived in lovely packaging and you could tell they put a lot of time and care into their orders. My order arrived very quickly and I am very happy to support a small business. I would definitely shop with them again!"

"I went into the shop yesterday, as I wanted to try on a coat that I saw in their online shop and was considering purchasing. First of all, the shop has now locked its doors and there is a sign telling you to knock. This started my shopping experience off on quite a strange tone. I was let in by one of the shop assistants, but I was not acknowledge by any of the other two shop assistants who were all huddled around the laptop. I was also the only shopper and the shop was obviously not busy, so I didn't see a reason why I was ignored. It would have been easy enough for the shop assistants to look up from their laptops. I found the coat and tried it on. One of the shop assistants, who I think might have been the manager, comes over and asks me what I think of the coat. I tell her that it fits much bigger that I expected. After I take off the coat and leave it on the display bed beside me to put my own coat back on, she immediately comes over and takes it away without saying a single word to me. She brings it with her to the laptop/counter area, and holds on to it and continues talking to the other shop assistants around the laptop. I didn't see a reason why she had to behave that way, especially since it would have made more sense to just put the coat back on the railings. I've made purchases before at the shop, and although I wouldn't say the experience has been incredible, this visit yesterday left me uncomfortable enough to write a review (something which I rarely do). I felt like I was treated like a potential thief rather than a shopper. Having read the other reviews, it seems that my experience echoes those that others have had. This shopping experience left me feeling unwelcome and may I say even potentially racially profiled. Although the shop does have a really nice selection, there are enough independent shops in London that stock similar items and with equally great selections that I don't think I will be visiting this shop any time in the future despite living only a short walk away."

"Was having a nice time browsing in the shop with my friend till we noticed they had pulled a barrier across the door as if to stop us running out or stealing? Beyond offensive and just a poor showing really. Over priced and after being portrayed as thieves for no reason I will not ever visit again. Do not go here unless you want to be judged a thief with no grounding."

"I notice mixed reviews of this shop but this was my experience recently. There is a rope barrier as you walk into the shop which immediately gives the feeling of one not feeling all that welcome unless one is the “right” sort of shopper. Full of nice stuff but a distinctly unfriendly air from the manager who seemed irritated by my asking the price of the scented candles none of which were priced and which came in different sizes and boxed sets etc. The sales assistant however was friendly and did her best to answer but had to ask the manager and look on the system. I did buy a candle but would hesitate to go back until they can create a more welcoming atmosphere."