JD Sports Bugsby's Way, London SE7 7ST

"Went with my children for some trainers and was following all the time while in the shop, we tried some trainers and asked the shop assistant to keep a couple a side since we want them. Needed to check the size to weather was the right one for my son and he didn’t let me check because of security. When paying for our shopping he kept looking at my card and had to asked me to look away so he want see my pin since I had to type in. Then aster my shopping asked the shopping assistant weather he is new because he kept following us and acting very strange when suddenly another assistant started yelling at us saying that if we don’t like just go the next door and asked us to leave. They gave me my bag and start les mocking us towards the door. My children felt very traumatised for this event and I felt very bad for not being able to address it since all of them were laughing at us. Never again at this JD"

"A big thanks to the two lovely girls that helped me to find some comfy lounge/gym wear on Saturday 28th they went above and beyond. I didn’t end up buying anything due to the items I liked in my size being out of stock but I wanted to leave this review to say they’re customer service was excellent, they were kind patient and extremely helpful. Thank you!"

"One single cashier for the whole store had to wait ages! And when I finally got my turn my return (trousers) that were only tested was denied on the fact that it had some dust in the pockets! Ridiculous! Will never buy anything from JD ever again"

"Very rude person working on the tills. Very negative body language and spoke to us in rude manner. Seemed like he did want to be there. On the other hand the young man who helped us find the right trainer size was completely the opposite. Very friendly and helpful."

"I bought a pair of white trainers, the day before I travelled out to Portugal for my nephews wedding, I was in a hurry tried one on and it fitted perfectly. The bride had requested that everyone wore white. Today Sunday 2nd October, getting ready to travel to wedding venue, went to put new trainers on and had two left footed trainers. So have nothing to wear on feet to wedding. I am surprised the girl who took my payment didn't notice, as she did check the trainers inside and out"