Premier Inn Oldham Central hotel

"Situated very close to Oldham Athletic FC, B&Q and Oldham's main hospital so didn't expect a peaceful sleep but glazing so good didn't hear a thing. Room was exactly what we would expect from this chain - clean and comfortable. Staff on Reception were lovely - helpful and friendly. Breakfast taken in the adjacent restaurant, buffet style, so eat as much as you want. Was very busy. It wasn't the best breakfast experience I've had but was ok. No longer a cheap stay. We paid £118 for the room and 2 breakfasts."

"Overnight stay required, searched for hotels in oldham area, this was found to be in perfect location just off M62 Room was exceptionally clean with tea and coffee making facilities in room and ensuite, adjoining the hotel is a restaurant which caters for your evening and breakfast meals, has a pool room, kids play area and Bar. Reasonable check in and out times."

"Stayed here for 2 nights with my husband and booked an extra room for a friend for 1 night the staff on reception couldn’t have been more welcoming. The rooms were immaculate and the bed was so comfy. We booked the buffet breakfast which was fantastic. The only downside was I thought the price of the room was a little bit expensive for a budget hotel but nevertheless we enjoyed our stay and will definitely be staying again on our next visit"

"Service at the restaurant is getting worse. I've stayed here for the last 8 years on and off and it's definitely getting worse. They are now trying to tell me the food and drink I order are extra to the meal deal which hasn't been the case for the last 8 years and wasn't 2 weeks ago. Try the other premier Inn up the road. Oh and now they've started taking the TV remote control. You are handed on at check in, they don't work. I went through about 6 backwards and forwards until I found on that worked the TV.. universal they are not."

". Have stayed in Premier Inns around the world but this one has to be the worst/oddest one by far. Our stay here is for roughly two weeks but have never been more disappointed. Will definitely not come back for the price we are paying. Many problems with this Inn. For those who don’t want the details : 1. Complete lack of hygiene standards, dusty window sill, spider web 2. No telephone in the room 3. No respect for privacy (DND) 4. Terrible Wi-Fi (do not get fooled into buying the ultimate Wi-Fi, they both work the same. Max speed noted so far is 900kb/s) 5. No A/C in the room. They do provide fan. 6. No elevator between ground and first floor. 7. No cameras in the hallways 8. No refrigerator in the room - no place to cool your items 9. No ice machine - must go to the bar across Pros: 1. Free parking 2. Heater in the room 3. Polite staff Especially after the pandemic, one would assume that people have upped their hygiene standards but that does not seem to be the case. At first glance, the room appears to look fresh, spick and span. On closer inspection, there’s spider web hanging from the ceiling, dust collected on the lounge bed, dust over all lamps/TV. The shower gel was empty. House keeping was a disaster. They do not have a policy that requires them to wear gloves. Although the person was respectful and polite, she lacked basic hygiene standards. She cleaned out the toilet trash can (dirty tissues and all) with her bare hands and proceeded to give us fresh towels, amenities with the same hands. She refilled the tissues in the toilet with the same hands. She also had the flu and did not wear a mask. There was no sanitisation of hands or surfaces anywhere during this encounter. I absolutely do not want her to lose her job if she’s hardworking but my question is rather, why Premier Inn would not train their staff in the basic housekeeping manners? Q1. Where is the bare minimum standard of hygiene? We had asked for daily room service, but for this reason we do not like anybody cleaning the room in our absence so we hung the DND sign at the door which specifically says they won’t knock or enter the door. But they did exactly both of that on THREE different occasions. Regardless of our request, a DND sign has been put at the door by us, our awake and oriented minds, so if the room is not cleaned even though we asked for it to be cleaned WE UNDERSTAND and that is exactly the point. However, when we went out and returned to our room, our room had been entered and “cleaned”. Who knows what was touched, how it was touched and kept where. Everything that we had organised on our desks was unorganised. All the utensils that I had washed with boiling water and soap was touched and re organised (making my efforts useless). Incident#2 - we were inside the room and somebody kept knocking on the door. We assumed they would go away eventually but they didn’t, so on opening the door, we asked her why she was knocking even though there’s DND? She was surprised we answered the door and said that reception asked her to. Q2. Why would DND sign not trump the request that we made as it was put by US for a reason? Staff definitely need to be trained better. Needless to say we revoked our daily cleaning request and will now just leave our trash out the door and let the reception know. Room : Minimal storage space for 2 people. No telephone - must make every request by going physically to reception Wi-Fi - works at turtle speed. [To pacify the situation mentioned above, we were offered the ultimate Wi-Fi (£5 a day)and it cannot be slower.] Please do not waste your money, free Wi-Fi and ultimate Wi-Fi are equally terrible. For every problem we faced, we were told that “it’s a case with all Premier Inns” - Again needless to say, that is an unacceptable excuse. All the reception staff are polite, well spoken and kind, give us our towels/sheets every time we ask for it. Zara always greets with a smile."