Jacobs Clinic

"Accessing ADHD services should always be as kind, straightforward and human as my experience has been at Jacobs. Communication was clear, all promises were kept and decisions were made by having actual conversations with humans - rather than by having to interact with a faceless system. I cannot recommend this clinic more highly. Rachel and DrJacob have helped me immensely."

"My son is now 24 and has struggled hugely with adhd in his teens and early adult years. At the time of seeking diagnosis and treatment the situation was pretty desperate. I spent a while researching the many “adhd clinics” in the northwest, reading testimonials, checking the backgrounds of the therapists, ringing around. I rang and spoke to Rachel at Jacobs clinic and knew about 5 mins into the conversation that they had a different approach to other places! Rachel is a real asset to the clinic, as a first point of contact for people who are probably really struggling, she explained everything, the process, the costs, the realistic timescale needed to get treatment in place and monitor. There have been a few occasions that Rachel has gone above and beyond to help! Dr jacobs is absolutely lovely, he seems to genuinely really care. My son felt able to really open up to him in the diagnostic appointment and Dr Jacobs was so understanding as well as extremely knowledgeable about what adhd can look like for some people and the far-reaching impact it has. Post diagnosis, my son responded really well to the first medication he tried and 4 months down the line the results have been amazing - he’s back to work, healthy, and positive. As a family this process has helped us all more than anyone could ever know. Thank you! I would highly recommend this clinic to anyone struggling with adhd."

"Really great experience from this clinic and it's staff. Very friendly, helpful and understanding. They work with you, eg we prefer to submit email vital information which they are happy to receive. I am thankful that they were able to assess and help us continue in our daily lives. I would have given them 5 stars but for the fact that we are experiencing a few issues with the chemists used for delivery of our meds. Otherwise fantastic service, especially when all components work together seamlessly. I hope that our shared care transfers work as well as working directly with Jacobs Clinic."

"Process to get a diagnosis was simple and not too overwhelming. However the aftercare so far hasn’t been great. It’s been a simple of trialling medication with no guidance alongside it of what to expect, how to assess its effectiveness and no support emotionally on how to navigate through this new way of life or support in understanding how my adhd fits in with my life and issues growing up. After a late diagnosis, it’s difficult to unpick who you are and so far I’ve received n support on how to do this. It very much feels like medication is all they’re interested in and simply want to tick that box for you and refer back out to the gp. On the positive side, the secretary - Rachel - is lovely, efficient and caring. She makes you feel at ease in conversation and always follows through quickly with questions and requests."