Oldham Medical Services

"Took my details of the system as I missed couple of appointments and wouldn't let me back. Those appointments I never knew of."

"The service of doctors is so badd that I can't tell you how much hassle I have to go through to get a doctor. The receptionist are clueless about everything. The doctor has a time limit on how long they can see a patient which is 10mins which is shoking and disgusting. I'm disgusted at this private medical service. To be honest wouldn't be shocked if this is used as money launder techniques with the effort they put in their service"

"Absolutely ridiculous service!!! Reception staff thaira has a very bad attitude! Told me I didn’t need an appointment and could buy something from the chemist! When asked for the manager was told she would give me a call, 5 days later stil no contact ! This Surgey needs closing down!"

"Abysmal service. If I could give -5 stars I would be feeling generous. No one answers the phone. 1 hour and 38mins on hold just to make a telephone appointment. Then the doctor did not ring and keep that appointment. Cannot get through to ask why because all the lines are 'busy' . Doing what? It's not answering the phone. I've tried to speak to the practice manager but guess what? I can't get anyone to answer the phone. In the interests of balance and fairness I need to reassess and update my review. Due to miscommunication, an incident occurred last week and I had reason to write a to the practice manager. Not only was her response immediate but the problem was resolved within the hour. I have to give credit where it's due and not only did I receive a call and an apology from the practice manager, I also received a call from Becky, one of the receptionists. To be fair, although many of the complaints/reviews have been about the attitude of the reception staff, I have always found them empathic and helpful. My original review was based on the telephone system and the inability to get through on the phone. It has improved considerably and I'm assured that they are constantly looking for ways to make the system better. We are always quick to complain but not always as quick with our praise. I hope that people read this second part of my review and feel more reassured when dealing with the surgery."

"I am a new patient in this practice and my experience have been excellent, due to being a new patient I needed to ring the practice and visited the practice few times. I felt very comfortable and all the staff was very helpful and friendly . Doctors are also nice , I must say at times the lines could be busy but I tried not to ring at peak times and always get through. Message for the whole team, Keep up the good work"