Halfords Autocentre Redditch

"Took my car here for a 5 point vehicle check. All staff very friendly and car was seen to straight away. I mentioned my lights and they swapped one of the front side lights free of charge - thought this was really kind and a lovely gesture. The staff were informative when feeding back about my car. Will definitely be visiting again. Many thanks for cheering up my day!"

"Booked a time slot appointment for some new tyres. Paid for in advance, to be told when I got there I'd have to leave the car because they haven't got enough staff. So I had to call for a lift home, then back again. Pointless have booked time slots"

"What's the point in booking a time slot for a single tyre if after two hours you haven't done anything. Next time will use a proper tyre place, these guys are clearly incapable of managing a schedule. If it was booked in late in the day you'd maybe understand more, but it wasn't."

"Absolutely fantastic customer service from beginning to end. Dealt with Simon at the front desk and he was efficient and explained the issue with my tyre. He went above and beyond to make the experience great. This guy needs some recognition! Also the online booking system is brilliant and so quick. Lots of an communication via email and phone. Thanks again and will be back!"

"We brought a dodgy car yesterday, which had a problem with a clutch, the garage we brought from were trying to get out of giving us a refund. After following advice from citizens advice, i came to halfords to get a clutch inspection, they inspected the clutch, wrote a full report. With this I was able to use it as evidence to get my money back. The guys were so friendly, they managed to fit me even though they had no appointments online. They talked me through everything and explained absolutely everything to me. Highly recommend this garage, they didnt charge me a penny either. As a woman you always worry about getting ripped off, but these guys were 10000% genuine, and so nice. Thank you to Andy for fitting me in, and writing up the report, and the 2 lads that inspected my car, didn't catch names, but they were wonderful."