Shush London

"Update: Utter rubbish response from Shush London below. More than 15 hours after the cancellation they had not refunded. This could have been done the at the moment of cancellation. I also advised them in advance that if they did not refund voluntarily then I’d be forced to file a dispute and any idiot knows that when a dispute is filed, you can log in at any point and issue a refund. These people just refuse. Therefore, thieves is the right word to use to describe them and having kept £180 of MY money, they suggest I shop with them again! Insane as well as thieves. They even acknowledge in their reply here that it’s basically tough and they will not refund voluntarily. Tells you all you need to know really. Buy from you again Shush London? Not with a gun to my head! Bought a bag from their eBay store. 4 days later they cancelled the transaction saying they’d already sold the bag elsewhere but did not refund me. Currently £180 out of pocket and they have absolutely no interest whatsoever. Don’t touch them with a barge pole. I have to involve the police now as they’ve stolen my money. Very patchy response to messages and zero customer service."

"This is probably the only friendliest and most welcoming second-hand clothing shop that I've encountered in the whole of London. The staff who work here seem to know what they're talking about."

"I bought fabulous shoes on line and can't recommend this palce enough. I will return. Many thanks from Kim in Guildford."

"I emailed them hoping to get a shirt and was met with nothing but professionalism and respect. I ended up buying an extra jacket because Margaret was such a pleasure to deal with. Excellent experience and I will be shopping with them again!"

"Shush at the Wellington is a lovely shop that specializes in consigning pre-loved luxury pieces. You will find here a great selection of pieces by Chanel, Gucci, Golden Goose and so many more. They carry everything a girl needs to build a great outfit, including bags, shoes and accessories, and the pieces are priced very reasonably. I recently picked up some fantastic vintage Chanel blazers from the 1960's in amazing condition and truly a rare find. You will also find pieces that are currently in stores, but for a fraction of the price. The staff is very nice to work with. They have two floors, but I find that the best pieces are on the first floor, although there are some finds to be had on the basement floor, including some pieces by Supreme. I have also had nothing but wonderful experiences consigning with them as well. They carry only women's pieces right now in the shop, but my goodness do they have ample stock!"