Smyths Toys Superstores

"Disappointed that the website isn’t kept up to date. I turned up at 4.35 on a Sunday to Bury when it said closed at 7 to pick up a pre-ordered item. I had tried to call in advance at 3.30 as I thought this was strange for a Sunday, but no answer, wasted 50 min driving and a lot of petrol. It says it shuts at 9pm tonight so once again tried to phone to check but again no answer. I am going to have to risk it as I need the item. Don’t hold out much hope. Will not order again from them."

"When went into this store and my Pokémon crazy autistic kid was after pokemon stuff. He saw a sign saying free pikachu card when you spend over £20 on Pokémon GO, so he made sure he spent over £20. Got to the till the woman said nothing so he asked for it, let me tell you this woman was so half arsed! She made zero effort to locate them and just told us " erm can't find them" no effort to ask another member of staff or anything. Why work in a toy store where kids are your main customers if you can't be bothered with them, bizarre Aside from the staff, the store is a good size with a good selection of toys, they usually have pretty good deals on. The store is easily accessible for wheelchairs and prams. Plenty of free parking outside including disabled bays. Only a short walk from Bury town center"

"I was in the Bury store with my toddler today. He had a little upset and the manager Claire was absolutely fantastic. Such a professional and lovely lady. Thank you for everything you did today."

"Shopped here yesterday, needed a pram for a new grandchild, we really weren't sure what we wanted, that is the mum to be and me. We were asked if we were OK and I asked for help, the young lady was very good, knowledgeable, pleasant and exceptionally patient. We ended up buying a travel system and cot bed. Would just like to say thank you to Justice for her help, great customer service"

"Very friendly and helpful staff. Adhering to all covid 19 guidelines. Lots of choice of toys for both girls and boys and for all ages. From babies to teenagers. A click and collect service. A good selection of video games and consoles,just as good as Game."