S & P Lomas Ltd

"I have been using this garage since i got my new car,the manners have not always been the best but as long the job was done never mind....today I took my car to check a red light come up on my car screen after I did a full service and mot with them less then 3 weeks ago....Mr Steave was very rude and unpolite from beginning, asked him politely to speak over the phone with my insurance, he refused to do so at the start then eventually he accepts to speak with them on 2 meter distance from my phone on loudspeaker (part of the claim process was to hear from the garage which was the issue ) paid 72 pound for diagnostic and made my communication with the insurance really hard as the person mentioned above was acting very rudely since I put my first step into the garage and no keen to chat with insurance over the phone. I don't really wish to anyone to have a such bad experience expecially for a lady. If can put 0 start I would probably do...1 start is too much"

"So this is interesting, i took my e93 M3 and parked on their grounds as it had broken down. Booked an appointment for a Monday the same day I recovered the car there. They advised they’ll look at it, and diagnose etc. following morning after calling there was no update they hadn’t seen it and stated it’d be after lunch. The same response again and stated they had struggled to move the car into the car and ramp it to diagnose it. The Tuesday they said the same withe the response “we are useless and unorganised and refused service on those grounds” there was no rude behaviour on my part nor was there any rude responses. If it was I apologise to the staff. But terribly disappointed to be refused service after being disorganised with appointments and a lack of professionalism and having a cant be arsed attitude. Thank you anyways."

"This garage has been my go to garage for the past 13years. I have never been dissapointed. The service from the lads especially ste has been second to none. The garage itself is very clean and the job they do is upto manufacters standards. These guys are very knowledgeable, professional and courteous. I have reccomemded many of my family and friends to these guys. Keep it up guys."

"I've been using this garage since my car's maufacturer's warranty expired. I had been recommended to them by a Green Flag serviceman when he wa sorting out a damaged tyre. I have found the garage people to be polite and efficient, with servicing good value for money. On a couple of occasions I have asked them to investigate a noise I could hear. They couldn't find anything wrong but didn't charge me for the time this took up. I trust the owner's advice and have recommended the garage to my friends."

"I found these to be extremely expensive, and dishonest. They charged me for a new turbo , but it has damaged blades, and its nothing to do with them. They refused to do anything about it and refused to give me the mercedes invoice for the turbo, so I could go back to Mercedes. They broke a glow plug trying to remove it and never told me. They charged me for all ten parking sensors on my car, then said the latest one that went was not swapped by them and was not under warranty. They also refused to give me copies of the bills for the sensors. STAY WELL AWAY FROM THESE GUYS"