London Woolwich Beefeater

"Danielle was our server, brilliant. Food was great and fresh. Restaurant, table and cutlery was clean."

"Have been a couple of times, in both instances they were short-staffed (just one person serving). However on the last visit there was a lot of chatting among the staff, and lunch took over an hour."

"Never been here before. I didn't have a good first time. Waiters must've been understaffed because it took too long for refills to get completed (10-15 mins). Food was disappointing for a big chain. Steak sizes were poor for ~£20. For around the same price you can get better value at other steakhouses. We also arrived at an unlucky time since most of the menu was unavailable. The steaks were overdone for some and others underdone. Could've been a one off but I may have to try again another time (probably will avoid dinner though)"

"Sub par experience. I don't have much to say, I have seen Beefeater at different locations in London and I was never reluctant to try it. I am not much of a meat person. Welcoming host (also manager) was nice to us when booking us in, she showed us to our table of two. Table was clean, cutlery was all clean. But menus were not clean, it is not a complain but nit picking, I had to wash my hands before eating. I was happy with the food but unhappy with few things regarding the service. I was happy with the food and drink, mango vodka, and food was the Stack burger. The burger itself I would say was decent, there was nothing special or particular about it that makes me want to come back to Beefeater again. I liked the skinny chips that comes with the burger, it was balanced in terms of salting. Though for their famous 74 sauce, I would say nothing special because they taste like normal barbecue sauce and Sriracha sauce. Now for the few things I was unhappy with. My wife asked for Medium rare steak and she got well done. The server said that was the last type of steak they had, which felt strange to me. We spoke to the manager and manager said the same but she compensated us to a on the house dessert. It almost felt like they didn't want to cook another steak. My drink was a passion mango vodka, and it was supposed to come with passion fruit garnish, but the lady serving said they don't have any garnish as they ran out. I said would they reduce my payment because of this? She said no, then few minutes later she comes with a slice of passion fruit, which she said they found one laying somewhere. My wife's drink spritz mango passion fruit, but she said she couldn't taste any mango passion, as the prosecco was rather strong or overpowering. My burger stack was supposed to come with 74 barbecue sauce on the side, but mine did not come with it. I asked the manager if my burger comes with the sauce, she said the sauce is inside the burger. I was confused because I did not taste any sauce, even my burger was not ozzing out sauces. However manager was so nice to provide me a bowl of 74 sauce. I was not happy with the experience, because it felt like they usually give a subpar service and majority of their guest are hotel guest. And these people are unaware of the "cutting corners" beef eaters does, so customers don't complain. But if you are aware of the service of your food and drink, and you complain, beef eaters excuse is they don't have any in stock. Or I might be wrong and they were not expecting large influx of customers due to lack of staffs. Manager was understanding, as she compensated for the wrong food delivered. The dessert presentation and taste was weak, despite that being the New product and the most expensive dessert on the menu. The mens toilet was out of order, and someone or some people made a mess in the disabled toilet. Waiting time was fine, our drinks came within 10mins of ordering. Our food took almost 30mins I believe to be served. The dessert took just less than 5mins, which proved my worrying of being disappointed by the taste. I would not recommend this restaurant, it is good for hotel guest as Premier Inn hotel is built within it. Initially I would give this place a 2 stars, but because of the nice, hard working manager, I gave it 3 stars. Manager was just let down by lack of staffs and chefs."

"I had a meal here as part of my hotel stay at the Premiere Inn above the restaurant. It was a Wednesday night and it was quiet. Service was a little slow but not too bad. The food was very tasty and the staff friendly. It was clean and tidy also."