Kervan Southgate

"Second visit here, staff are friendly and polite. We were told that the seating inside had air-conditioning, so we opted to sit inside on a hot summer's evening. Little did we know that we couldn't feel anything and they just left the doors open, so that was disappointing. There were 5 of us, we ordered the hot meze starter and the sharing platter. It all came fairly quickly. We also got warm Turkish bread and salad on the house, but we ordered chips and houmous. All was lovely but towards the end, service was extremely slow especially when we were waiting for the Turkish tea, which is complimentary, not sure why, it wasnt too busy then either. But they were great in bringing the birthday cake out with a team of staff singing Happy birthday to the birthday girl. Beware that there are quite a few stairs around the restaurant. Overall it was a pleasant evening, would visit again."

"Service is good and that’s it. Food was very bad. We ordered kebab and chicken with rice, sea bass salad and chicken nuggets for a child. The best one was chicken nuggets! Kebab and chicken were too salty. But the worst was salad for £15!!! I got a bowl with just normal salad with no dressing plus very stinky fish on the top! I just hope it wasn’t gone. I’ve never smelled sea bass that bad. My child stop eat her food because of that smell. Never ever order fish at this place. Waiter forgot to bring water as well. Overpriced place for this quality of food!!! We will not come back here."

"Kervan is simply the best place in town for lamb chops and ribs. The food was excellent and service was equally good. We orders 3 dishes for the two of us and the order arrived in much less time than expected, which was surprising in a good way as the restaurant seemed quite busy. There are dine in areas outside as well as inside and choice of dishes is great. Tye waiters paid attention to us at appropriate interval. Food is halal for those it matters. Will surely visit again."

"Went here for Fathers Day! Seems to be very popular, it was very busy. The restaurant is nicely done with good decor. The food was delicious. We ordered the meat and Meze Platter, Prawns and Feta Salad. We were however very disappointed with the service. We ordered the children food first, and it was the last thing to arrive - it took more than 1 hour just for a chicken sheesh and chips to be served, meanwhile our food has already been served to us. Our drinks came halfway through our meal, which again was annoying. No ice in the drinks, we had to ask for it. We also had to ask for our sauces. We then ordered Tea & dessert. 20 mins later I asked our waiter how long it will be and he then told us that they didn’t have the tea we wanted. They gave us an alternative, and because I then complained about the service we had received he didn’t charge us for the tea. I would have given this place 5 Star rating, but the service was probably the worst I’ve seen in a long time and honestly it was off putting as it did ruin our family meal out. My children were starving and we couldn’t exactly enjoy our food whilst they waiting for theirs. Still giving a 2 star just for food, otherwise it would’ve been a 1. We had Baklava and Kunefe for dessert."

"5 starts isn’t enough. The best Turkish food I’ve personally ever tasted. The Kervan Special for £66 serves 5 people (adults) in my family easily. Please bring one to West London or better yet, outside of London in Surrey!! Kervan is a winner."