Ruby Cantonese Restaurant

"Tried this restaurant for the first time after hearing many great reviews. Unfortunately much to our dismay, we were charged twice for one portion of egg fried rice when we questioned this, we were met with a rude lady who insisted one bowl was “2 portions”, cannot quite fathom how she comes to this conclusion. Me & my fiancé had 1 starter to share which was lovely and faultless, the perfect amount for two. However the lady taking the order failed to explain it would be £8.40 each which for what you get is extortionate and when we questioned this were told it was our fault for not reading the menu correctly regardless of this not being made clear on the menu! We ordered crispy shredded beef & when this came out after eating one piece each, figured out it was nothing but rubbery batter and grease on a plate, we waited till after the meal to voice concerns over this as it was left untouched and felt we were ignored, it wasn’t until we spoke up again that some kind of solution was offered for this. Staff apart from one young blonde lady & one young gentleman were rigged up to the nines with attitude and not that of a customer service friendly attitude at that, wait times to pay the bill was ridiculous and it felt like we were being watched whilst eating. Not the most comfortable environment to eat in and certainly won’t be returning. Food received was not worth what we paid. Please stick to ordering from your local takeaway :( !"

"We had a lovely succulent meal today from the Ruby Cantonese. The staff were all very professional and polite, as well as helpful as it was our first time eating here. We were recommended by countless different people to come and have a meal here. So we had very high expectations, and even then we were still blown away by the service and quality. On top of that, the price and quantity was very reasonable. 5/5 would definitely come again!"

"First time back for about ten years, enjoyed the meal as much as we used to. We had the set menu for 2, switching out the basket for chilli king prawns... really enjoyed every course. Will be back again..."

"A very well established Chinese restaurant that never fails to satisfy. Every time we go it is packed, which says it all really. Like the fact you can see into the kitchen too. Extremely pleasant, helpful and efficient staff. Some nice deals on "set meals" too, heartily recommended x"

"First time here in many years, we were not disappointed in the early bird menu. Great value for money and plenty of choice. All dishes were absolutely delicious and the service was excellent, with very pleasant and friendly staff. The whole place is spotlessly clean too which, in our book, tells all. We will most definitely return soon. Many thanks. 2 very happy (and full) customers."