Tropic Waters Pet Center

"Great store, except for the weird hours and volatile pricing. Multiple times I have come here right as they lock the doors. They have lost business more times than I can count from my husband and I alone due to their hours. They have good deals on enclosures a lot of the time but their animals are usually overpriced. $80 for a jumping spider? Come on guys."

"I called to inquire about re-homing my 3 goldfish. I told the worker I had saved them from a tiny, unheated, poorly maintained pond that was left behind by people who had moved away and the fish were left to die. From the beginning the person I spoke to was incredibly condescending and lectured me for “stealing” these fish. She said that I could get in a lot of trouble for taking them and that I should put them back. I just wanted to find a place that would take them in and I most certainly didn’t need a scolding for saving them when they were left to die. I then spoke to a manager who wasn’t very nice either and decided I’ll find somewhere else to take them where I won’t be chastised. Their holier than thou approach to my inquiry was rude and unappreciated."

"So many tanks for reptiles! 10/10 would recommend! Prices are great too!!"

"Folks, this is THE pet store. Pet owners of reptiles, birds, fish, gerbils, or any animal other than a cat or dog know it's tough to find a reliable source of both the actual animals and quality supplies- this store has it all, truly. It would take all day to go through the kinds of pets and products you can get here. Bird cages and feed, gerbil cages and feed, cat food and litter, dog food and toys- the best part for me is the extensive reptile and aquatic selection. There's a healthy selection of birds and mice, but there is an INCREDIBLE assortment of scalies- stingrays, turtles, aquatic frogs, snakes, lizards, and all manner of fish. Anything you could want for an aquarium, terrarium, paludarium, or reptile enclosure is well stocked and from small and/or reputable brands, including an impressive variety of actual tanks. This whole store is an adventure, and it has all the heart and ingenuity of a local pet store. I am not easy to please when it comes to pet stores because of how many shortcuts a business can take, but here the employees are delightful, the atmosphere is perfect, and the animals are all obviously happy where they are- that isn't something you can find in any large chain pet store. I loved every minute here, and for the first time for me, I was delighted to ask for a rewards membership the first visit. I can't wait to come back, and I encourage you to check it out if you own any kind of pet... And as a lovely bonus, they have a few resident animals that have been rescued over time!"

"This place has amazing staff. I have built my tanks from here. I love that we have this place here in Eau Claire!"