Banfield Pet Hospital

"They are great. Take our 3 dogs and 4 cats. They love our pittys!"

"I whole-heartedly reccomend fellow pet lovers find a different vet. I took my cat here for two years, and severely regretted it. They repeatedly told me I should switch from my high quality kibble to Purina brand (wonder why, same parent company) even though I told them every time that I used to have my cat on Purina and it made her throw up multiple times a week. In order to treat my cat for pancreatitis, they gave my cat some drug without explaining anything about it to me. When my cat had an allergic reaction to it, and I told them, then they informed me: "oh, well it is a new medication." Real violation of consent. I signed up for their Wellness plan right after I rescued my cat since it seemed like a good alternative to pet insurance for a senior cat. What a mistake! Prices for visits + medication with their "plan" are comparable to what my partner pays for our other cat at a different pet, with no plan or insurance. To top things off, my cat has now passed away, and I cannot cancel the plan for the rest of the year. I am grieving my loss and still stuck paying for a Wellness plan that is now no freaking use to anyone. Except them, to line their pockets."

"In November 2022 I took my kitty Kira to the vet because she had lost a lot of weight. I was honest about what I could afford and I asked about prices before I agreed to any tests because I did not want to create a bill I could not pay. They looked at the results of blood work from a year earlier from a different vet that I had in Kira's file. I was told it looked like kidney failure. During the exam, the Dr. looked into Kira's eyes and started to say something, but stopped and told me it would matter. They sold me special food and I left thinking Kira was end-stage and close to the end. Fast forward a year, my Kira is still alive. There was something odd about her eyes and I took her to a different Vet, where I was told she is completely blind due to detached retinas caused by high blood pressure. Nothing can bring back her sight and they prescribed high blood pressure medication to help her. Now if the Banfield's Vet had told me what she saw in Kira's eyes a year ago, and told me that high blood pressure was part of the kidney failure, Kira might not be BLIND NOW. Just because I asked the price of blood work and did not buy a care package, they treated my Kira like she was nothing. NEVER GO THERE, PLEASE STAY AWAY."

"5/5 stars for Banfield I am very shocked to see several bad reviews, several of them I disagree with. There are so many reasons why I love Banfield. I love the Pet WELLNESS plans, as a young pet owner with many kids and unexpected bills, this is an amazing plan to budget for keeping your pet healthy. A low cost monthly amount comes out of my bank account, and with that I can come into the vet anytime with 0 fees! Unless futher treatment is needed, which is then discounted because I am on the plan. My dog ended up having pink eye, came in for no cost- then they prescribed a medication which was 60.00 at the clinic, I found it for 13.00 on chewy. When I asked if I could get it off of Chewy, they were glad to help get the prescription sent over to chewy. They were all about helping me and my pet out. I saw a prior review about them taking someones dog to the back for a exam. This also happened to me. My dog was acting very weird once exam time started. They asked to take her to the back. I agreed, as I saw her acting protective over me. Biggest part of this is they "asked" me if that was okay. If I said no, they would have just done the exam in front of me. Overall staff is very helpful and friendly every time I have come in to the vet. 10/10 would recommend."

"I needed fluids for my deteriorating 18-year-old cat who I rescued as a kitten in 2005. He is my baby and it's been of course a hard two months. I got to the office and the vet demanded I also buy the tubing which I already have and the price is $100. I reminded her I was quoted $16.00. She said that I buy all for $100 or I get nothing. My cat is dying and she doesn't care about getting him what he needs; only about MONEY. I've had animals all my life and I've bought fluids many times. I calls another vet I'd seen less than a mile away. They sold me 1000 ml fluids for $16.00. Stay away from Banfield. If the vet will be this dishonest toward me and contribute to my cat not getting what he needs at end of life to make $84.00, she and Banfield in general will always male their number one goal profit made ethnically or unethically. Do not trust them with your family member's health and life. Cold. Greedy. Despicable."