APOLLO NAILS & SPA

"My mom and I came here for my birthday to get pedicures which looked great! They didnt use the plastic covers that most salons use in the bowl for a pedicure, and the next morning my mom woke up with inflamed, itchy, burning, and swollen toes. She asked her podiatrist and she contracted a cellulitis infection on her toes the morning after going to this particular salon. I complained and they told me they disinfect the bowls before every pedicure but obviously not very well."

"Normally my experiences at Apollo in Silverdale are consistent, relaxing, and friendly. However this visit was not. It was aggressive, sloppy, and rushed. I consider this visit aggressive because when trimming my cuticles, they were cut and torn so much that they were bleeding in several spots. Sometimes accidents happen, but this did not feel like the case. Gina was being aggressive and moving too quickly. Furthermore, I was not asked if I wanted my nails cut or just filed. Instead Gina just immediately went to chopping away and doing whatever she wanted. After quickly filing my nails, she then went straight into paint - leaving the nail dust all over my hands. Normally I’m asked to wash my hands before proceeding and this did not happen. I did not like this. Lastly, normally the edges get cleaned up before things are considered finished. This time however, there is still paint on the edges of my fingers and skin surrounding my nails as I sit here and type this. This was just the baseline manicure with a shellac finish and it honestly left me so incredibly unsatisfied. I opted to try the new “cat-eye” finish and she struggled a bit with that, but that is okay. It’s obviously a new product and everyone has to learn or start somewhere. That experience though on top of what already felt like a terrible, rushed manicure quite literally left me in tears. I was silent the entire time. I still paid because I received a service, but it was not a service I would recommend to anyone if their experience is going to be anything like that. I have pictures of the manicure and if I ever visit this store again, I will politely ask that I do not get assigned to Gina. I also submitted this same response to their feedback link that was sent via text after my appointment."

"I’ve been to three other local nail salons, where I felt like I was on an assembly line, rushed, and the quality of work is not worth what I paid. Apollo Nails usually has a relaxing atmosphere other than the occasional customer who likes to run their mouth. I set my appointments with Jenny. She’s friendly and always does a great job!"

"I just went to Appollo for the first time for a shellac pedicure and it was lovely! It was very clean and peaceful in there and Chi did a wonderful and meticulous job on my feet!! I will definitely go there again!!"

"Easy booking (though you do have to download an app but that’s easy enough). I had an appointment today with Kim (nail tech#6). She took her time, I never once felt rushed during my appointment. I did a shellac manicure with nail designs that turned out wonderful (just showed a reference photo). Pedicure was also great. Easy check in with wonderful front receptionists. The entire place looked clean, along with brand new tools out of packaging that were used. Will be coming back to this establishment."